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January 2021 by JJ D.
They took my money on a prepaid VISA, $1000... put a 5 days waiting, UNTIL THE FUNDs WERE SafeLY DEPOsITED.... I deposited CASH!!! On the 5th day suddenly after I paid in CASH the balance, they close my account and will return MY MONEY in 21 days... isn't this simple robbery? Taking from the little and make all those days of floating my interest... if they are doing this to 1% of all Americans it s 33 million Americans.. By $1000 dollars $3.3 trillion dollars. 27 days at what ever... they are making money from US.... ilegally... get and account in Citibank, BB&T bank, TD Bank or any other. Get your money off Bank of America... the America they are offering to. You don't belong!!
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November 2018 by Sherwin J.
This bank is terrible! They take forever to do simple things and after making you wait for way to long they say that their system is down! Ughh
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October 2018 by Elizabeth C.
There is always a huge line in this bank! It's 11 am, there's only 1 cashier and the line has 20 people in it. It's not the employees fault. They do what they can. Completely understaffed for the amount of customers they have. Avoid it!
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October 2018 by Nelson R.
Worst experience ever, if you want to waste your time making a line that goes all the way to de entrance, this is your bank... there should be cero starts to rate this location
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July 2018 by Gucci Man
Good service!
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May 2018 by Elodia B.
Worst customer service ever! Drive up teller is the slowest service I've ever tried. The staff is rude, the ladies attending don't greet, don't smile, don't nothing! the only kind, educated, nice and driven customer service is the young fellow attending in the front. Seriously, something has to change in this branch, it is a real mess.
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March 2018 by Ary R.
Passed by Bank of America to get a temporary card due to a compromised card after someone needed to use my money more than me lol Waited in line of 1 person with 2 employees helping him at the same time After a "short" waiting time is was told they don't have temporary cards and I should look for another boa branch. Awesome
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February 2018 by Alex G.
Worst BoA branch of any bank I've ever visited. When I arrived, there were 8 patrons already in line, and the bank had only 1 teller working. It was a 10 am on Friday, and 4 other staffers were converged near the drive-thru windows just chatting away. One of them broke off momentarily to re-fill a water bottle, and didn't even acknowledge the long line of people waiting for the only teller working. I've had my account with BoA for over 20 years, and I think BoA has finally decayed to the point when I have to move my account to one of their competitors. What a shame!! and shame on you BoA for forgetting about your customers.
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January 2018 by Ligia C.
Worst service ever!!! Very unprofessional team, they never helpful is time for new employees
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April 2017 by MARCOS CHAVEZ
Always working
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October 2015 by Manuel Alvis
Solo uso este banco para pagarles a otras personas, además que es un banco malo en todo sentido, las demoras son increibles, no recomiendo ni el banco y menos esta sede I use this bank only to pay off other people besides it's a bad bank in every way, delays are incredible, i would not recommend this bank and less this headquarters
