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October 2024 by Maria Nogare
Spectacular attention. Willy helped me, patience to explain, knowledge to advise and warmth in treatment. The store and its attention are highly recommended.
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October 2024 by Gabriel Dalle Nogare
Excellent advice and tips for setting up the sound of my house
Super recommended!!!
And Willy's attention is the best!!!
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October 2024 by Carlos Garcia
Awesome experience great people that work there. I will shop there again.
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September 2024 by Gayle Zimmerman
Bose quiet comfort earbuds are faulty...my family had 2 pair with the same problem and they will not do anything for us. After reading reviews with similar problems I am very frustrated with their customer service and lack of help.....obviously there is a problem since everyone seems to be having the same problem. I would give a zero rating if could. Do not purchase these....I don't even think the person I was talking to was in the united states...they are just paid to tell you to purchase a new pair since they are not willing to help beyond trying to make a sale...shame on you.
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August 2024 by Manuel Sanchez
Great Service, very professional and the best quality . Personalized customer service and the installation staff is awesome. Ask for Jorge and Julian, the best experience ever!!! Very recommended.
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July 2024 by Sean Jenkins
I highly recommend this business and specifically this installer, Jorge Ravelo, they took on a repair at my home with short notice and I was totally satisfied with the results. The installer Jorge, went above and beyond the job he was asked to perform and the overall knowledge professionalism and ease to hire and work with this company was a complete pleasure. I look forward to working with and shopping with this team.
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July 2024 by Hebert Promeda
Excellent service in the physical store like the installation professional Jorge!
Thank you
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June 2024 by karen bernal
Excellent team, exceptional service, very human and warm 10/10
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June 2024 by Florida Truck Tires
Guillermo is the man! He is knowledgeable and an expert when it comes to Bose. He is honest and just a great person to deal with. Highly recommended!
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June 2024 by Rafael Lopez
I purchased Bose Sport Earbuds (SN: 081952M03184396AE). The product when I received them said “refurbished” on the box. First off I thought I was receiving a new product like I payed for, nonetheless, it synced great with my iPhone and then all of a sudden after using them for a month or two they unsynced on their own and I’ve been unable to resync them because the Bluetooth button on my charging station won’t light up in order for them to sync to my phone. I contacted customer service and the young lady that took my call was more focused on getting me to pay an extra $150. in order to receive another “refurbished” product which left me dumbfounded that the “bottom dollar” is more what the Bose company encourages versus proper customer service and satisfaction…. If I were you looking to purchase a pair of “earbuds” I would think it through more than 5 times as oppose to wasting your money and then your time trying to get a positive resolution from Bose “customer service! SHAME ON BOSE!
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June 2024 by isabel melendez
Very good service, their employees are very attentive and willing to guide and help the customer in everything. Very grateful for your attention!!!
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June 2024 by Ingrid Cardona Velasco
Fede and Willy are amazing! Excellent service
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May 2024 by Erik m
My family has been working for a few projects with this store and the team in our personalhomes and properties.
Everytime that Jorge Ravelo comes by he takes his time, communicates with us before the first drill hole is made and shows us examples of the intended design.
His experience is invaluable as he saw in my apt that my ideas were going to create a disservice of the quality of sound. He showed me the best option and left me to choose.
His ability to see and envision the work and its end result and help us have the best experience of our purchase is truly something you can't find commonly at all.
If I get relocated out of Florida I will definitely miss him and his team in terms of their service, know-how, and helpfulness and willingness to go above and beyond.
You can't get better service then these guys in miami. Thanks Jorge ?.
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April 2024 by Isabel Azpurua-Sosa
Awesome store. Excellent costumer service!
It was extremely difficult to find the cable I needed but they went above & beyond to get it for me!!!
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April 2024 by Gerson Galvez
Impressive place, quality of service, very good and highly trained staff.
Excellent, the store is very nice, do not hesitate to go and buy what you like
