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November 2023 by Roberto C.
AVOID THIS BRANCH AT ALL COSTS!!! This is the only branch in all of Miami that does not allow me to use funds the day I receive them. I can send a wire or do whatever I want electronically but if I go into the bank to do a cashiers check, the Manager does not want to approve, it's happened 4 times now. Thank Absolute joke of a manager and bank
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July 2020 by David C.
Yirka provides excellent professional service and is very helpful. She and the bank manager went above and beyond to make sure we had all our questions and needs satisfactorily addressed and we did. This branch is not the closest to me but the service is excellent even when you just need a teller.
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July 2020 by Juan P.
WARNING!!!! Please read!!! A complete steal!!!!! What a disappointment to try to work with Chase refinance team. I've been a customer of Chase for a very long time, 12+ years. I recently tried to refinance my home mortgage with Chase. I have a very good credit score 780+ and I own 50% of my property. I set up an application online and one of their representatives called me, they seemed to be professional and know about the subject. These is my first time trying to get my home refinanced so I wanted to get a few options. Initially they offered me a 3.4029 APR with closing cost of $6,700.3. I try to lock in the rate with the person due to possible changes when I call again. Somehow their system wasn't working properly and he could not do it. Although he left a note for locking the rate when the system was working. I called the gentleman the following day with no response. Same thing the following day with many others. I email these person and nothing, never responded. These went on for 1 week. This person's name is William Kummetz. I wanted to open another case and again they called me, this time it was a lady named Kambria Lauffer. At these point she offered me a 3.64 APR with closing cost of $7,977.21. Again the system was not working and she said she would call me on the same day. Never called back.I emailed and called her with no response. Two days later she calls with an even higher APR and near $9,000 closing cost. What a disappointment it turned out to be. Don't use Chase for your mortgage refinance. They would play you and use the system against you without caring for your time or whether you've been a loyal customer.
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February 2015 by Carlos R.
Forget about making a cash deposit (i tried to deposit a miserable $100.00 for my sisters bday) to a family member or friends. Chase wont allow you to make a cash deposit in someone's account unless you have an account with them... I understand its policy for whatever reason but when you are the only bank with such a "unique" policy you should at least try to help the person. All I got was a "sorry we don't accept cash deposits unless you are a customer"
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March 2013 by Tessie B.
Good hours, very friendly staff. Usually in and out within 5 minutes. Needed to order some foreign money for a trip and it arrived to the bank the next day!
