Citi is a financial services company that offers a wide range of products and services, including digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. Customers praise the company's friendly and efficient staff, who provide excellent assistance and support. Clients highlight the diligence and attentiveness of their agents, who help them navigate the services and resolve any issues they may have. Overall, Citi is highly recommended for its quality offerings and exceptional customer service.