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March 2024 by Soraya Daboub
100% recommend
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February 2024 by Brittany Y.
Buyer beware. I would not recommend this shop- poor quality of work, unethical practices. We showed up and spoke with their rep and he took detailed pictures of all work to be completed- he advised to fix what was required in addition to the paint scratches the bumper would need to be replaced. The verbal quote was that the bumper portion would $1,500, but that it could be higher if additional damage. We said okay, but would want an updated quote and information at that time. Initial quote was for $2,400- they used strange quoting, not giving a clear statement of work, but given it was nearly $1,000 more than the verbal discussion on the bumper alone, the plethora of details photos with his own hands pointing out the areas where paint work needed to be done, and that there was coding for painting body panels in addition to the bumper work, it looked reasonable and correct. We asked them to proceed. No updated quote was provided to indicate the cost was higher for the bumper portion alone, as he had indicated may be the case. My husband picked up the car instead of me, and paid in full. (We had advised them this was not via an insurance claim.) Once he got home, I asked why the paint work had not been done, and the shop began claiming paint was never discussed when we reached out for them to finish the job we had paid them for. They claimed we had not stood outside and discussed it (not the truth) and also that the always take detailed pictures 360 of the car (their own claim not supported by their photos- zero photos of the areas without paint work to be done were taken.) They never offered to make this right not complete the agreed upon work. In addition- the bumper work was so poorly done, the seam that was the whole point of the correction is still not flush. We have them $2,400 for 0% of the work. Quite unbelievable. 0/0 stars of we could. I see others have had a different experience with this shop, but for us, this was either incompetence or untruthfulness bordering on an outright scam. Perhaps they treat clients paying thru insurance companies with more respect and more ethically.
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February 2024 by Carlos Lopez
Absolutely amazing customer service. Knowledgeable and attentive professionals. My car looks and feels brand new! Glad I chose Doral Elite Collision.
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February 2024 by Luis Marzo
Very professional, they did a good job
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February 2024 by Simeona Maron
I have a Mercedes GLK 350 and as im not good driver I had to find out somebody I can’t always rely on.After several excellent experiences with this company I can’t say others than it’s the best I have ever had. Besides that they do a perfect job any kind, they are exceptionally friendly and Avo is a treasure! He always tries his best to satisfy all your wishes. The car is ready on time as promised and it never last to long. Last time I went there was January 21 2024.
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February 2024 by Seth Eisinger
Brought in our Jeep for door damage in December- within a month our vehicle was done. Great customer service throughout the process- always responsive.
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January 2024 by Simeona M.
I have a Mercedes GLK 350 and as im not good driver I had to find out somebody I can't always rely on. After several excellent experiences with this company I can't say others than it's the best I have ever had. Besides that they do a perfect job any kind, they are exceptionally friendly and Avo is a treasure! He always tries his best to satisfy all your wishes. The car is ready on time as promised and it never last to long. Last time I went there was January 21 2024.
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January 2024 by Allison Camejo
Someone hit my bumper and I was dealing with the person at fault's insurance (which was a cheap one with bad communication). Doral Elite Collision Center took care of the entire process, communicated on behalf of me and my car was ready exactly when they said it would be! Great repairs and you have a lifetime guarantee on the repairs as long as you have the car. Highly recommend this place if you want your car to be in good hands and clear communication along the way.
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November 2023 by warnutztheloserTV
Great workers they did a fantastic job. You need a fix I highly recommend going there
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November 2023 by Ben Beauchamp
With most of our car’s front bumper nearly scraping against the road, I called late afternoon that same day to see if they could take us, and they told us to come on in. Within 45 mins, they had the bumper back on as if nothing happened. The staff were all friendly and asked if we needed anything while we waited. We would 100% return if we have any other exterior issues with our car!Service: Body & Trim
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November 2023 by Federico Flores Navarro
Great place, highly recommended, the owner was on top of the job, and took it to perfection, my BMW was like new when he deliver it!
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November 2023 by Elaine Silva
The best body shop ever.Sandra, Liz, and all team are very prestative and professional.I completly recomend it.
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October 2023 by Josie Lorenzo
For the past 10 yrs., whenever any of my cars have been in need of body shop repairs, I go back to Doral Elite. They know what they are doing, and everyone treats me in a professional and courteous way. That's important for me.
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October 2023 by Mango
Great customer service and also great work. My car looks better now.The employees are great !!!
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September 2023 by Rosy Sánchez-Sosa
I took my car for quote on fixing a broken tail light.I was immediately assisted by Abo. He could not have been nicer, kinder, more attentive, and professional!Abo is so honest that he even recommended I find the part in the internet for a better price than what he could secure and that he would work with me on labor cost.Once I found the part, I called Doral Elite to make an appointment Yorvan was very courteous and told me there was no need for an appointment, to head on down and that they would immediately help me,I was a bit apprehensive as my experience with other body shops has been negative and slow.Once I arrived, I was greeted by Lisbeth in a very professional manner. Another lady came from the back also provided me a very welcoming greeting and offered to get Abo for me.Abo immediately verified the part was the correct one and proceeded to get one of the mechanics to install it.He noticed that some of the paint was also scratched and proceeded to fix it at no cost as I had shared I was about to return lease back to dealership .As I shared with all of them, I have NEVER been to a body shop as PROFESSIONAL, CLEAN, ORGANIZED, AND CUSTOMER SERVICE DRIVEN AS DORAL ELITE.ABO AND HIS TEAM MAKE THE WHOLE EXPERIENCE AN EFFICIENT AND POSITIVE ONETHANK YOU ABO.. Will definitely use you again in the future and recommend you to all I know! :-)P.,S, And they offer you soda, water, and candy for free! :-)Rosemary Sanchez(Buick Enclave 2021- driver tail light)
