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November 2023 by Rhody Joseph
Took a long drive to see a car I was interested in. As soon as I arrived I was greeted with exceptional service and it continued until I was ready to go with my new purchase! Andy and Jose were fantastic! My experience at this dealership was wonderful and Im a very happy gal! Thank you!!
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November 2023 by Gabriel V.
Excelent service from Pedro . We had a great experience. Everybody in the process made everything work the rigth way !
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November 2023 by jose gonzalez
I had a good experience at Doral Acura with sales agent Pedro Rodriguez, he was helpful and thorough, but more importantly he was very transparent through out the whole process and open minded to helping me achieve my goal within the transaction. If there was something he could not do he would immediately look for a solution from higher ups if needed. very professional and responsive. Also thank you to Alfredo and Abdel for helping out with finance and price negotiations. Purchased my 2022 atlas cross sport R line and it was in great condition. It had one small scratch and they made it right with there in house detailers.
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October 2023 by Jose Garrido
For the past 10 years, Doral Acura has provided me with outstanding service and an exceptional car-buying experience. Pedro Rodriguez and Abdel Yoda's expertise and dedication are truly remarkable. I'm thrilled with my new Acura Integra 2024, and I highly recommend Doral Acura for their top-notch service and quality vehicles! ???
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October 2023 by jose gutierrez
Jairo Cornejo was very professional, and very polite, If you are looking to purchase a car in the near future I highly recommend him. Made my car purchase very easy explained everything step by step. Thank you…
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October 2023 by John Camilo
The best experience that I have had at a dealership! I am not to fond of dealerships, but this special encounter with Doral Acura was amazing. “Special”… because I want to highlight the superb treatment from both my car salesman and sales manager. My car salesman was Andy Leon and my sales manger was Jose Armando, and I could not be happier that they were the ones helping me out. Andy Leon was extremely active to assist me in my needs as a consumer, and made me feel as if I was his priority customer despite him having to also deal with other people. Jose Armando was very relaxed and would actually let me speak instead of just pushing to make a sale. I am more than satisfied with my car purchase… not only because I bought a car, but also because their customer experience was top tier A+. Definitely go to Doral Acura and look for these guys if you are interested in buying a car.
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October 2023 by Munaf B.
You are not serious about resolving this, if you were you would get my info from your staff and reach out to me , this is the same generic message you post to everyone that writes a bad review on your dealership. You can reach me by email :
[email protected] I'd love to know how you'd be willing to resolve this after your staff posts a car online at MSRP and after 6 hours of wasting my time your manager decides to raise the price 10k, this is predatory and dishonest. I'm still going to buy the car and when I do I'll be documenting my buying experience on my YouTube channel with your dealership included in my review. Thank youUPDATE: 10-5-23These guys are posting these cars online at MSRP and then bait and switch with a 10k mark up after spending hours in the dealership. Pics linked
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September 2023 by Khoi Truong
Pedro was very helpful. He stayed with so late on his day off just for me to finish my paperwork. Definitely recommend to my friends to come here!
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September 2023 by Andres Urbina
Got there. Spent a couple of hours in the Store and try to lease a car. At the end the sales guys treat us like we were not gonna get anything even though we did. Great cars but poor customer service. Ended up doing the lease somewhere else.
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September 2023 by Luis Gonzalez
I had a wonderful experience with Doral Acura thanks to Daniel Michelina and the sales management team. Daniel is the consummate professional who knows his vehicles well and takes the time to explain the features and their benefits. He listened to my needs and worked diligently with the sale management team to meet them and get me the best deal possible. This is the third Acura that I lease with Daniel, and I plan to work with him again when my wife’s RDX lease is done. If you are in the market for an Acura, I highly recommend Daniel Michelina and Doral Acura.
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August 2023 by Mario Fernandez
We have been customers of this dealership since 2012. We have leased 3 Acuras since. The sales team has always been amazing and our leasing experience has always been top notch. The Service Department was probably the best in Miami for any brand. We have recommended them to many of our friends and family.Sadly, since the acquisition from the Esserman family, I am forced to say that what once was first class service is no longer at the par of the Acura product line.One thing is not offering the complementary car wash; I am OK with that. Another thing is returning a vehicle with grease and oil stains on the vehicle's interior and exterior.In addition to the above, the mechanic who did the tire rotation left each tire with a drastic different tire pressure, 35, 37, 39, 43psi. This tells me he was not paying attention to the job at hand.These are things you may see coming from a corner mechanic, not from a luxury brand dealership selling vehicles starting north of $30K. These issues has happened already twice but I didn't write a review the first time because I thought it may have been an isolated incident. Last Saturday's visit proved to us it is not. Feel bad for their excellent Sales team. These incidents make it twice as difficult to close deals. Very disappointing.
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August 2023 by Maia Lew
This dealership has been a NIGHTMARE. I purchased the car online and when I arrived at the dealership, the manager told me the wrap of the car was peeling off and he would “just write me a check” to get it fixed at home, in Georgia. Turns out not only did it cost 3x the amount he said it would, they never sent me a check and I ended up flipping the bill for a $1000 car wrap repair job. On top of that, they lost my car title. I was unable to drive my vehicle for weeks due to lack of communication on where my title was. I spent weeks calling and emailing everyone I could in order to have these isssues fixed, but came to no resolve. I also was charge $500 for “title and registration’ which I will ended up having to do myself. Save yourself the trouble. Do not buy from this dealership unless you want the extra trouble and stress.
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August 2023 by Jorge Pujadas
Today we had the pleasure to purchase a 2020 integra IXL with only 16k miles . The vehicle is in mint condition white pearl color.. We loved it. And the best thing was the way the sales man (Pedro Rodriguez) treat it us. He was extremely helpful and very professional. Love the service.
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August 2023 by Yaima Coca Moracen
I’ve had a really wonderful experience with Doral Acura. They always make me feel like family. I’m super happy with my new MDX and Super contenta con jairo cornejo el mejor de acura. Thank you Jairo, you are the best ???. The upgrade from the RDX to the MDX was my best option ????
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July 2023 by Eduardo Tefel
Extremely satisfied with my purchase, Pedro Rodríguez was very helpful throughout the entire process. Assisted me in finding the best deal and value for the vehicle, would recommend him 100% to anybody interested in purchasing a vehicle, he will make sure your priorities and goals are met. Thanks for everything Pedro.
