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March 2024 by Josh Escobar (DeadRay)
Toxic manager put me on hold for 2 hours on call because he didnt want to reschedule the appointment to inspect my car for united automobile insurance
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May 2023 by Edward P.
Kept me updated on their progress, completed repair sooner than the expected, was perfectly cleaned inside and out.
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February 2022 by Ayisha Toffie
Amazing service and greatest amount of patience for dealing with me. I was very anxious in getting my car fixed like new and in the shortest amount of time possible! Rey was AMAZING!! My car looked exactly like it did when i drove it out the car dealership! Never once did i have a bad experience with customer service. Nilka the receptionist, was extremely helpful every time i called and I called almost every day. Expressway Motors THANK YOU SO VERY MUCH FOR YOUR SERVICE AND AMAZING WORK DONE ON MY CAR! Most definitely pleased and happy with my car. I will highly recommend this body shop to friends and family and will have them always deal directly with Rey.Services: Exhaust
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February 2022 by Reinier P.
I brought my truck here because someone vandalized my truck while I was parked at the parking lot at my job by keying my tailgate. I spoke to Francisco A. Martinez at Expressway Toyota Collision Center and showed him and his technician Oscar R Ramirez the damage that was done to the tailgate that I wanted fixed and they told me that they would make it look like if nothing had ever happened to it when I got it back and it would be ready the next day. I thought "Wow! their going to sand it down, even out the key mark damage, and put new primer + paint then it will all be dry and ready the next day? that sounds a little too fast to me" but sure enough the next day they called me to tell me that it was ready. When they showed me the tailgate it was shown to me in the shade instead of the sunlight and I noticed a bunch of small white spots on it which Francisco said was compound, Francisco rubbed them off some of the white spots with a microfiber cloth but said he didnt want to rub them too much because the paint is soft after getting freshly painted and that I should bring the tailgate back after 20 days for a free "wet sand" so that they could fix any flaws remaining on the paint. I wasnt completely satisfied but I didnt want to be using my truck for 20+ days without a tailgate on so I took his word for it and went into the shop to pay for the repairs which came out to $640. 20 days later I called the shop to ask if Francisco was there because after the paint had settled on the tailgate i could still see the vandalism damage showing up on the paint agian like a scar with new skin over it, some white marks were still on the paint, and some smudges were on the paint after the paint dried. I called on a Tuesday which is the same day of the week that I brought my tailgate to get fixed but they told me that Francisco isnt there and that I could only talk to him to get the wet sand done. Its a little weird that they dont have anyone to cover for him while hes away if its true that he wasnt there, I feel like if they got my money, did a rush job, and now their trying to avoid me when I ask them to do the job properly.
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November 2021 by Da White's
This is the worst repair shop I've ever dealt with. They've had my car for over 30 days refuse to help as far a placing me in a vehicle. The extremely rude Manager Joe stated that he put a use part on car that he got off a car that was just sitting there so I can drive it but I would still have to bring the car back when the other parts come in. When I ask him what was the price of the use part he placed on my car he became very belligerent and start yelling he was just trying to help me after having my car for 32 days and the repairs still not done .I've been in a few accidents and never experienced anything like this.Services: Painting
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June 2020 by Sonia O.
I am really disappointed with this company. My car was hit on the left rear corner, and UAIC send me to Expressway Toyota Collision to get an appraised of the damage; the appraised was $151.94, then within days UAIC send me the check, and with this small amount I find myself forced to go to Expressway Toyota to get my car fixed. Expressway Toyota only fixed the outside of my vehicle, but they did not seal the join metal that get apart because of the crash that they are inside of my vehicle and because they failed to so, now I have a liking water in the trunk; a lot of water!!!. I talked with the manager of Expressway and he refused to fix the problem, and when I ask the manager why the appraised of the damage was too small to begin with, he said " because some people do not fixed their car". Expressway Toyota Collision Center got paid a total $1,214,71 for a crappy work. Now I have to rate Expressway Toyota Collision Center with 1 start, but they deserve ZERO STARS !!!
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June 2019 by Belen Gonzalez
(Translated by Google) Excellent work and customer service !! My car was perfect !!
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June 2019 by Francisco Manes
(Translated by Google) Well, with seriousness, good work and rapides.
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April 2019 by Robert Hernandez
Terrible customer service!!! Stay away!! Run!!!! Incredibly rude employees!!!! Balseros cubanos that think they're still in Cuba!!!
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April 2019 by George Lasen
Choose any other shop!!! This shop sends you to hell and when you have a complaint about their work!!!
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April 2019 by Charles Watson
Alfredo neesa to be fired!!! HesH making this business lose a ton of customers with his arrogance!!! He is unbelievably disrespectful and rude! Stay away from expressway collision center of florida Doral!!! Run!!!
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April 2019 by Stacy Hendrix
Alfredo is the worst company employee I've ever encountered!!! Replace him immediately! Disrespectful guy!
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April 2019 by Dayton Arce
Thieves!!! Alfredo and everyone in this company are con artists! Don't go to this place!!! They take your money!!! You'll regret it!! I took it for an insurance repair after i got crashed and these people are charging the insurance company and charging me extra money to fix damages i did not cause!!!!Fire alfredo!!!
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April 2019 by rei nava
(Translated by Google) If you have another place to fix your car, do not go to this one.
