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October 2024 by Carina Gonzalez
I had a class pass appointment today, and after getting ready and driving to the place the spa was closed. I called the number they have on the door, no answer. Please don’t go to this place!
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July 2024 by Valentina Lemoine
I’m only giving one star because I can’t give 0. This “business” is on ClassPass and I booked a massage for a Saturday at 3:00 PM. After scheduling my Saturday around this appointment, I arrive 20 minutes early per their policy and come to find out the place is closed. I rang the bell, no one there. I called MULTIPLE times, no answer.
My mistake was not looking at the reviews prior to booking the appointment, seems like this is a common practice for this “business”. It is so disrespectful to play with one’s time like that. No heads up, NOTHING. Of course they charge a cancellation fee!
Do yourself a favor and never book an appointment at this very unprofessional establishment.
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June 2024 by Karen Ramirez
I had an appointment for Saturday at 4:00pm. I received an email confirming the appointment. I drove 35 minutes to this place and got there at 3:45, when I got there the door was locked, I rang the bell multiple times and no one answered, I called the number on the door and the one on the email confirmation and no answer, I texted the numbers and message them on ig and no answer. Very unprofessional place. I requested a refund through classpass and need to wait 5 days to receive the money back. Reading the other comments looks like they do this often.
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March 2024 by German Perez Maza
Excellent Service from Ms. Edith Monsalve, I recommend her 100% for facials as well as women and men and she serves you with a good coffee!!!!!
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January 2024 by Tatiana González
Excellent procedure in hair treatments, without any damage yet, I like how professional they are in this place, recommended for each person's taste.I had my hair color black and I loved the transformation they gave me in this place.
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December 2023 by Jack Gladney
Everything about this place is outstanding! I was working on Thanksgiving and wanted to treat myself with a foot massage and found this place on yelp. From the moment I walked in to the moment I walked out everything was spectacular. Staff is very polite, they fit me in 5 minutes after I called to to ask for availability. The sofas are incredibly comfortable. And the massage was so comfortable! And it is so affordable! They deserve 6 stars :) I will be back sooner than I thought and would like to try both foot massage and back massage this time around. Found my new favorite spot!
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July 2023 by Giuliana Donoso
I came to my appointment at 5:30, got here 10 min earlier, rang the bell three times, no one answered the door. Decided to wait till 5:30 and called the phone number listed and no one answered, it was sent directly to voicemail. This is so unprofessional. I lost time and gas coming to a place not professional at all.
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July 2023 by Paola Hernandez
This place is not serious, I made a reservation two days in advance, I arrived 10 minutes before the appointment and there was no one in the place, I called and they did not remember my appointment, they hung up on me and did not answer my calls anymore. Don't waste your time coming here.
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July 2023 by Ana Salas
Excellent care and effective treatments. I recommend it 100%
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July 2023 by Google user
I came to my appointment at 5:30, got here 10 min earlier, rang the bell three times, no one answered the door. Decided to wait till 5:30 and called the phone number listed and no one answered, it was sent directly to voicemail. This is so unprofessional. I lost time and gas coming to a place not professional at all.
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July 2023 by Upper East Side Manager
Terrible terrible service I drove here I paid for a $80 facial and she was not here did not answer my call had the wrong address drove over 45 minutes to get here. VERY UNPROFESSIONAL do not come here
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November 2022 by Anthony Ponceti
very happy to have found this place, the attention is very good the owner is very good with her hands very delicate with my face ... I feel that I found the perfect place to solve my facial problem
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October 2022 by Norma Murillo
All I can say is the staff was great. The staff were very helpful and answered all our questions. The room was clean and bright, and room service was always on time. Will be coming back! :)Services: Waxing
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September 2022 by Lida Aguilar
Best spa! I love Johana, she is the best aesthetician! I come here for my monthly facials, body contouring and more!
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July 2022 by Vivian Escobar
the best ..!!