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February 2024 by Eliana Vizcaíno
We come to donate some things with love (in my case it is the second time I came) the treatment of the employees is terrible. (The first time was the same) We will never return.
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January 2023 by Marilyn Elys
I tried to left a big bag of good clothes and the woman who was “working” said: we have too much clothes. I can not receive it.
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September 2022 by Amberlyse Guzman
I won’t donate simply due to the countless of reviews posted below regarding the rude and unprofessional nature of the staff & front girl who works this location. They need better people, willing to service the community. I will find somewhere else to go where my donations are appreciated
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July 2022 by Marisol Moukel
WORST place to drop off donations!! I went three times and could not drop off two bags. Should have a store in Doral
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May 2022 by Unike Love
Terrible attention also knowing that you are here to make a donation. And they are only receiving clothing and nothing else
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May 2022 by Robert Metal
I rarely write reviews on anything.But I felt I had to for this experience!The girl who works here is just amazing. I tried donating twice, first time she said she couldn’t take my 2 bags because it was raining. ( it was barely drizzling and I was carrying the bags anyway)Then I came back at 5:25 ( they close at 6:30) she said they were full and couldn’t take anymore. I had 2 bags, not some huge delivery. Meanwhile she’s sitting outside smoking a cigarette. Just amazing, this lady should not represent this company, or any company for that matter. Horrible attitude.
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April 2022 by Carlos Carrizosa
Went here on 4/22 6pm. Has a lady that turns people away with donations because she says that for “large donations” (2-4 bags) we need to go to a store (which Doral doesn’t have one nearby). On top of it she was extremely rude and clearly did not want to do her job. Should not be acceptable for this field.
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April 2022 by Leito Carvalho
The lady that works there is NOT FRIENDLY ! And she only takes wherever she wants ! And always tells you THE TRUCK IS TOO FULL ! And you can see that it is empty ! I hope her manager reads this !
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February 2022 by Lauren Lavecchia
Google listing hours say open until 6:30, but we drove all the way here and the trailer says open until 5:30. Update your Google listing please to avoid wasting people’s time.
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February 2022 by Mayte C.
I just dropped off over 100 pieces of lightly used clothing (men, women and children) and the service was horrendous. Not only did the attendant not greet me but she didn't even come off of the first step. When I handed her the first bag she almost fell over because of the weight and the fact that she didn't want to move off the first step. Then when I went to give her a box and mentioned it was heavier she had an elderly attendant try to assist me but again they did not move from the entrance of the trailer. Same with the third and fourth box. When I asked for a reference or location number she handed me a tablet, no explanation. I filled out my email and name and handed it back to her. I did not receive any acknowledgment or even a thank you. I asked if that was all and she said "mire su email" (look at your email). I didn't expect a parade or fireworks but a hello and a thank you would have been nice.
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January 2022 by vilma c
I have had great experiences in donating at this location until yesterday January 1st 2022. The young lady said I had too much and it’s required I go to store. I had 4 bags solely of things. I kindly told her I’ve donated way more than this in the past and she said well I’m full. The trailer was no where near full. I told her I’d like to take a picture from the side opening and send to the organization and she said it would be illegal and she’d take a picture of my tag. She ended up saying give me the bags and hope you could carry them. She clearly didn’t want to work and was on her cell phone bashing me and talking poorly about me the whole time. I was respectful and let it be. When completing my receipt she wasn’t even letting me finish and continued to be rude. I’m writing this review not with I’ll intent, but truly feel she should not be working in this job or receive proper training. It’s completely unkind, disrespectful and being lazy should not be accepted. Grateful for the kindness I did receive in the past.
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November 2021 by Angel Carrasquillo
I want to donate more stuff but they just accept clothes
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July 2021 by Ricardo Cervantes
Bad attitude young women
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January 2021 by Felipe
NOT THE BEST PLACE TO DROP OFF DONATIONS.The lady that works here never wants to receive your thing when she can't see and when she can see she looks through everything and picks what you can drop off. Don't know if she's selecting for donation.The point is,Is this a donation spot or not?Why is she so selective?Why does she has to look into every bag in order to accept?Why can she only receive 1 bag?GOODWILL, WHAT ARE THE RULES HERE????
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January 2021 by Saida Fernandez
Got there today Sunday at 5:15 and were close already