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February 2024 by Jesus Medina
My name Jesus M. Excellent collection, and staff, I recommend this office 100%
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January 2024 by Kirma Rodriguez
It is a beautiful, clean store with many beautiful styles, from glasses to sunglasses. What amazes me is the attention they go above and beyond; you walk in and feel welcomed. Olivia takes care of us hands down, she is an angel.
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January 2024 by olga B
It was by far the best customer service experience I have ever had. Olivia and Nilda were absolutely amazing. They were so patient and caring. I’ve told all my friends and family to go to them. This should everyone’s go-to place!
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January 2024 by Cesar Ramos
There is nothing wrong to say about the customer service at the Lenscrafters in Miami International Mall. Our associate, I think her name Olivia, was extremely helpful and understanding.Even though my child decided to go with the same exact frame as last time, Olivia was helpful and always tried make my child the # 1 client.
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January 2024 by MARIA
The store manager and staff really made shopping for glasses a great experience! Helpful, well-mannered, and cheerful. In addition, they were very efficient and responsive to my preferences.
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January 2024 by Roberto Jimenez
Great place, the service is awesome, highly recommended
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January 2024 by Integral Services
I received the best service ever in the past 5 years using lenses, the customer services were amazing!! The price are so good and options are very variable!!
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January 2024 by Jose M. Clausell
Amazing customer service, great experience buying my new pair of eyeglasses.
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January 2024 by Erica Cortez
Very nice and friendly staff, Recommended!
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December 2023 by Reinaldo May
Farah didn’t mention anything about not being able to put protection on my lenses and my frames if I didn’t do them the same day. Then, they wanted me to pay double protection plan or cancel my order and lose my yearly benefits. I got screwed because a mistake of the people that work here and I need to pay twice $40 dollars to be able to get protection on both my frame and lenses. This is so unfair!
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December 2023 by Mike D
Absolutely amazing customer service. Alicia greeted me promptly and helped me with a repair to my glasses at the drop of a hat. I went to several other stores in the area with no luck and LensCrafters was able to fix the problem. Thank you so much
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December 2023 by Oliverio Lozano
Wow, I got today in advance my Christmas gift. What's a service!Super nice, quick and resolved my issue.Thanks Aron and Olivia for your helpPeople like this world needs
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November 2023 by Martha Huerta
Virtual doctor's visit was great. The staff are helpful and very accommodating. I have been going there for about 10yrs and I have always had great service. Highly recommended!
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October 2023 by leonard merci
The representative named Maria understands what customer service/satisfaction is all about. She has patience and made sure I was completely satisfied with the whole process. I will definitely use this location again for all my optical needs. The in-house lab prepared my new glasses the same day! If you are in the area don't hesitate to walk in and experience the amazing customer service.
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October 2023 by RivkaIsler
Best store ever. The staff were amazing helping me and explaining everything so I could choose the perfect pair of glasses. Tons of options from all contemporary and luxury brands. I will be coming back for sure and also recommending for family and friends.
