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December 2023 by Franco perez
Had a great experience with Francisco helped me get into a great king size bed plenty of help had ;small issue with the cooling kit protecter talked to him and instantly got it sorted .10/10 service and support highly recommend talking to him he will find what you want
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November 2023 by Emily Rodriguez
Hands down, best Mattress Firm. Ricardo Rodriguez was the one who helped us throughout the whole process. He was very knowledgeable of the mattresses, made us feel comfortable, and overall was amazing. 10/10 would come again if I need another mattress.
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November 2023 by Esteban De la Torre
Excellent attitude, attention and quick, the quality of the mattresses excellent, ask for Jose , Doral store
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November 2023 by Iza Ayala
I am very happy with my purchase! Elyneth went above and beyond explaining us the differences between mattresses and recommending the best and affordable option. Extremely satisfied! ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Jimmy Pineda
Excellent service. We recommend this store to anyone who is looking for the perfect mattress. Francisco the sales guy is the best, he sold is what we really needed.
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August 2023 by chris cadahia
Margarita was a very well informed associate, and the fact that Mattress Firm gives military discounts is why I chose you guys. Thank you so much.
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August 2023 by Jon pic
Great Customer service, shout out to Allan for the great deal with got, highly recommend to buy with him
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May 2023 by Mia Rosa
Allen was a wonderful help. Very thorough, sincere and answered all our questions. Store upkeep is incredibly clean didn’t feel uncomfortable laying on the beds. This young man Allen is an asset to your company.
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May 2023 by Roxana
Francisco was amazing help! He knew exactly what we needed with just brief information. We immediately fell in love with the mattress thanks to his expertise. He even helped look at different price options and financing options. Amazing experience. Will definitely recommend coming to the location on 107 and 12 street!
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April 2023 by Mariana Fernandez
Excellent service.Took great time to explain all options best for what we were looking for.Would shop here again.Only thought is that the store might need a little more love to enhance atmosphere.
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April 2023 by Aldemaro Vasquez
Alan was amazing and knowledgeable! He was not out for our money. He was simply honest and directed to the best mattress within the budget! 10/10 would recommend!
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February 2023 by Christy Rolz
Huber was extremely knowledgeable and helpful. He guided us on the best optionsWe will refer him to several family members, he’s a great asset to your company
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February 2023 by nicole barroso
My sales representative was Alan super nice and friendly very informative then the other Alan ( which i thought was funny 2 Sales ppl same name) also helped out with our questions and was also very nice and helpful ended up buying a great mattress and I'm so excited to receive it. Definitely going back to this location in Doral when in need for a mattress.
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January 2023 by Francisco
I wasn't expecting such professional uprising energy service once my wife and I enter the store. We wasn't expecting any service due to other previous store such as "Rooms To Go" next building from them, where they had no customer service, yawning sitting down on mattresses and just following us around. Here, it wasn't an awkward experience. We had Allan who actually communicated with us like we already knew each other, making us feel welcome, showing us around explaining how the mattresses are, what are the pros and cons. He was very knowledgeable, very patient with us during our decision. If you go to this Mattress location, ask for Allan. Highly recommended. Thank you for the help once again.
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January 2023 by Miriam Lucero
As soon as we walked in the door we were greeted with a warm welcome from Alfie. He was very helpful and kind and he helped us the entire time we were there. He was very knowledgeable on the mattresses and answered all of our questions. Great customer service and the bed I ended picking felt amazing!