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November 2023 by Divanna Suarez
Ocean Mazda offers the absolute best dealership experience you can ever imagine, hands down! It's a place where you'll find the most professional, friendly, and efficient service, making your visit smooth and enjoyable. What's even more remarkable is that they treat every customer like a VIP, regardless of their credit score, going above and beyond to ensure you feel valued and appreciated. It's no wonder they're expanding and will continue to do so✨? with the DJ Khaled we the best vibes ⭐️
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October 2023 by Mikayla Hanson
Ricky was nothing short of warm, genuine, fully transparent, and helpful. Walked away so happy with a car I'm excited to drive. Traded in my Miata Mx-5, and the transition was nothing short of seamless. I had a rough day with dealerships prior to arriving at Ocean Mazda and was ready to just call it. The team here felt really family oriented and exceeded all expectations, turning around my day. Thanks again!
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October 2023 by Zuriellys Gonzalez
A great experience! I had the pleasure of interacting with quite a few people in the process of purchasing my new and first lease, my first official brand new car! Manny was the epitome of patience ! He was patient the entire time I was losing my marbles as this is a huge purchase and decision and stress levels can run high ! His calm kept me calm, he was knowledgeable and professional! He made the deal happen and I couldn’t be happier ! Thanks Manny , thanks to Pete and arciel and the entire team !!!
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October 2023 by Dailin Barca
I have never owned a Mazda, but needed to upgrade my daughters lease and I was interested in one of their crossover models. I was given a quote over the phone by Rolando which other Mazda dealerships told me was a baiting quote, because it was impossible! When I decided to go in (West Kendall location) he referred me to Mateo who is a pleasure to deal with. He was easy going, no pressure, knowledgeable and very helpful. The amount quoted over the phone was honored 100% and we are very happy with the whole experience. Highly recommended!
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September 2023 by Mikayla H.
Ricky was nothing short of warm, genuine, fully transparent, and helpful. Walked away so happy with a car I'm excited to drive. Traded in my Miata Mx-5, and the transition was nothing short of seamless. I had a rough day with dealerships prior to arriving at Ocean Mazda and was ready to just call it. The team here felt really family oriented and exceeded all expectations, turning around my day. Thanks again!
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September 2023 by Antonio Cagayat
I am happy that I chose Mazda. After test driving and roaming around to look for the best car for me and my family, I finally found it. The Doral dealership helped me a lot during the process specially Mr. Manny. He explained the car's safety features which is a big thing for me. Manny is very courteous and understood what I am looking for a car. During the process, they give me lots of options. I have not feel any less important specially this is my first car in US.
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September 2023 by International House of Prayer-Miami
Thank you Ocean Mazda Doral for helping to make our car shopping and buying much more pleasant than it could be. We have purchased 3 cars from you now and you have become an extended part of our family. Special THANK YOU to Manny Patino for his excellent customer service. God bless you brother.
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September 2023 by Ibis Iser
Buying/leasing a car can be very stressful, but not at Ocean Mazda. My family and I were very lucky to have a wonderful sales consultant Federico Rivas, he was courteous, transparent and really went out of his way to help us in our lease. My husband and I left Ocean Mazda feeling happy. We look forward to being Ocean Mazda life long customers. Thank you for making our experience a great one.
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August 2023 by Miami Nail Bar
I recently had the most remarkable experience at the Ocean Mazda in Doral. From the moment I stepped into the lot, I was greeted with genuine warmth and professionalism. The staff went above and beyond to ensure that my car-buying journey was nothing short of exceptional.Nelson guided me through the available options, and Robert patiently addressed all my questions and concerns. Their transparency and honesty were truly refreshing; I never felt pressured or rushed into making a decision.What truly sets the Ocean Mazda in Doral apart is their commitment to customer satisfaction. The entire process, from test-driving to financing, was streamlined and efficient. They worked diligently to find the best financing options for me, making the purchasing process smooth and hassle-free.I wholeheartedly recommend Ocean Mazda at Doral to anyone in search of a top-notch car-buying experience. Their dedication to quality, integrity, and customer happiness is truly commendable. I am now a proud owner of a fantastic Mazda CX-90 Hybrid, and I have Nelson, Robert and Andy to thank for making it possible. If I could give more than five stars, I absolutely would! Outstanding customer service!
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August 2023 by Daniel Lugo
Manny Patino, and the entire team at Ocean Mazda give u an experience far from what your normal auto shopping adventure use to. Manny in particular is a very savvy young man that will take U for spin and will answer any possible question about the product and the brand he represents. Janet at the financial department is just a sweetheart! A kind lady that will navigate with you over the most affordable and convenience scenario for car payments. The Ocean Mazda building is a work of art. Stop by today, you won’t regret it.
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August 2023 by Elsa Nadal
I want to thank the director of service and his staff for the excellent service I received when I brought my car in on July 29th. For as long as I have been buying/leasing/servicing cars I have never been as pleased and grateful as I felt on that day, from the time I was greeted on arrival through the time I left, not to mention the updates and the video (which just blew my mind).This was a great experience and I congratulate them and the Mazda organization for their excellence in dealing with customers and for making me feel so welcome.
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August 2023 by Marianne F
I bought a brand new Mazda CX5 in 2021 from Ocean Mazda dealer code 23710. This vehicle currently has 4,200 miles and it has rust on every door bracket. Ocean Mazda is claiming that this is normal wear and tear and will not offer financial assistance under their warranty. This is not wear and tear but due to poor quality pieces being used on Mazda vehicles. I would not recommend any of their vehicles if you google mazda cons all their vehicles have rust issues.
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July 2023 by Ashley Irizarry
Manny was AMAZING!!! He went far and beyond to make sure I was getting exactly what I wanted. He was very attentive and answered all of my questions. I am very happy to have worked with Manny.
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July 2023 by christian jesse calliman marconato
Very bad customer service. We were charged a disposition fee even though I leases back another vehicle and we got charged for one additional month of lease by the bank even though I returned vehicle before expiration because the dealer didn't return on time to the bank. We have tried to talk by phone and in the dealership and always excuses excuses... If your budget is tight take in consideration you might have to paid more....
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June 2023 by Valerii Asratian
The best dealership I have ever visited. I arrived for an oil change appointment and was greeted by service advisor Jose Ruenes. Communication was perfect, Jose is a very kind and knowledgeable advisor. In just a few minutes, he took photos of the car and told me in detail how the oil change procedure would be carried out and also told me that they would send me a video from the service showing my tire condition, battery condition, air filter condition, etc. This person deserves a raise. The whole process took only an hour. I will definitely come here again for my next oil change. Thank you