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April 2024 by Claudia Barrientos
Coming to this store is to feel that you are special. Everyone treats you like part of the family and the main thing is that you leave extremely pleased.
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February 2024 by Lazaro Ruiz
Excellent customer service.
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January 2024 by Jorge Valle
My wife loves this store every single time that i need to buy something for her and i don’t have idea of what, i came here, and surprise surprise, she always love it.
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January 2024 by Samantha Llanos
Best management and best pandora I have ever been at love this place and totally recommend it
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November 2023 by Gabriela CARRENO
Hi! My daughter and I went to the Pandora store in international mall today! We were attended by the kindest and most patient representative, her name is Itzamara. We walked out with a freshly polished bracelet and two new charms! She took the time to organize my daughter’s charms and explained that there is a way to balance it out so that you can see the charms correctly… My daughter has had this bracelet for 2 years and never had another rep take the time that Itzamara did. We were so grateful and impressed with her that we decided to write her a 5 star review! She totally deserves it!
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November 2023 by Jasmin Fernandez
I’m giving 5 stars to the employees especially the manager, he was amazing and great customer service.
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August 2023 by Ojela Zemog
It is the best jewelry store to give a good present to your love ones.Three pieces I bought to my wife got rusty. Now I do not think the same as previously.
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June 2023 by lol
I had a terrible experience at a different Pandora, so I was nervous coming to this one. But, I felt very welcomed and they were very helpful to me! This is the best experience that I've had at any Pandora. I tried on different pieces I was interested in, and they were very attentive.
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June 2023 by James
Walked in today with my girlfriend earlier today to look and perhaps shop but once I walked in the attention was terrible the associated talking Among themselves and complaining and degrading customers the lack of professionalism and attention to detail with customer has to be the worst I have ever seen in my life the manager looked like she knew nothing of what she was doing to my perspective I believe a manager should lead a team the right way towards greatness not support the amount things that were said with customers present inside the store either she needs a new job or the store needs a new manager
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March 2023 by Ricardo García
My pickup order was not ready, even when I went a few hours after confirmation. The attendants were nice
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January 2023 by Steven Gomez
Store was hectic during the holidays but they were very organized and helpful the entire time. Had to wait in a small line to get in but that kept the store from overcrowding. Very happy with my charm purchase and was able to use a birthday discount too.
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January 2023 by tesy diaz
Be aware you shop on Pandora’s website, and they refuse to do a return in the store had to go all the way to Broward and they did it there
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January 2023 by Adriana Casal
I ordered a gift for my daughter for Christmas that came with a bracelet. However, the bracelet was too small for her so I went to the store to change it for a bigger one. After having me wait 45 minutes in a corner they told me they wouldn't do it. I talked to customer service, in which they didn't help either so I had to order another one, which obviously didn't come on time. So I had to give my daughter the bracelet which was to small and explain to her that the bracelet that fit her would come 10 day later. Then, I had to go back to the store and go through a whole process to return it. All of this wouldn’t have happened if they just simply exchanged the bracelet for a bigger one. It ended up being a nightmare.Oh by the way the, Store manager was really mean and she made me feel like I was asking for a big favor, and I was not....MARIVI.Worst customer experience!
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December 2022 by Adriana C.
I ordered a gift for my daughter for Christmas that came with a bracelet. However, the bracelet was too small for her so I went to the store to change it for a bigger one. After having me wait 45 minutes in a corner they told me they wouldn't do it. I talked to customer service, in which they didn't help either so I had to order another one, which obviously didn't come on time. So I had to give my daughter the bracelet which was to small and explain to her that the bracelet that fit her would come 10 day later. Then, I had to go back to the store and go through a whole process to return it. All of this wouldnt have happened if they just simply exchanged the bracelet for a bigger one. It ended up being a nightmare.
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December 2022 by Nichol Maldonado
The manager needs to find another place to enjoy her time. Really bad customer service. I do not recommend this store. She shouldn’t criticized customers when they are trying to buy jewelry.
