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February 2024 by Ally M.
Great selection of cat treats and amazing customer service, Rose helped me find everything I needed and answered a few questions I had. Great experience definitely coming back. Thank you Rose:)
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February 2024 by Jeannette
Johana is the best, she knows what she is doing, gives me suggestions when I had some doubt about something in particular. My dog Milo is very hairy and he comes out like from a fashion show.
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October 2023 by Mariela Nava
Cossette was wonderful!... nice to Max and forthcoming to us.. definitely coming back, in fact next appointment already made!
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September 2023 by VIVIANNA PADRON
I come to this store regularly for all my pets needs. Today, I was blessed with having ROSE at the register!! She went out of her way to check my petco app for coupons or discounts I could use towards my purchase. She saved me a few bucks!! Petco is lucky to have ROSE!! Excellent customer service she offered me today.
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August 2023 by Vanessa Rauseo
Their grooming staff needs URGENT customer service training.I always come here for walk-in services but last month I came and the answer was “let me see if I can accept your dog because he’s to heavy for me to put him on top of the table”…A couple days ago (another lady with a very bad attitude) told me I needed an appointment for nail trimming, even tho it shows in their signs as a WALK-IN SERVICE.Please, train your staff accordingly. I love this store but this situations are very uncomfortable.
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July 2023 by The Ticktocker S.
dont bring your dog to this petco i just saw through the screen a dog was being tortured when he was being groom i dont know if thats just one person but they were aggressive to that poor dog no dog should go through that go some were els trust me he was being grabbed from the neck and i saw the woman there she was aggressive to that poor dog.
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April 2023 by Zuleyma Kadid
I recently took my pup Loki to Petco to get his hair cut and bathed, and I couldn't be happier with the service we received from Berman! From the moment we walked in, Berman made us feel welcome and comfortable. He listened attentively as I explained the haircut I wanted for Loki, and he took the time to ask questions and make sure he understood exactly what I was looking for.Throughout the grooming process, Berman was kind and patient with Loki, who can be a bit nervous around strangers. Berman's gentle demeanor helped put Loki at ease, and by the end of the appointment, I could tell that Loki had really bonded with him.When Berman was finished with the haircut, I was thrilled with the result. Loki looked absolutely adorable, and his coat was silky-smooth and clean from the bath. Berman even took the time to show me some tips for keeping Loki's coat looking great in between grooming appointments.Overall, I would highly recommend Berman at Petco for anyone looking for a caring, professional groomer. Berman's expertise, attention to detail, and friendly demeanor really made a difference, and I will definitely be coming back to Petco for future grooming appointments. Thank you, Berman, for taking such great care of my furry friend!
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March 2023 by Nicole A.
Big shout-out to Juan!!! He helped me out getting new fishes to accompany my lonely betta fish :) Very positive attitude, very smart and kind! He explained to me how to take care of all my fishes and recommended good products for them as well! Thank you!
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February 2023 by Rose S.
I took my dogs to get groomed today , and arrived earlier hoping to get accommodated. The girl who attended me said , wow , you're really early with a nasty attitude. She has long blond hair and I was unable to catch her name. She was rude , unapproachable and spoke to me as if I was a bother to her. When I told her I was just going to leave instead of booking an appointment for next week, she said ok , have a nice day in a condescending tone , turned her back and told the groomer that her appt had cancelled. She sounded relieved and kept reminding me it's the weekend and they were full. I will not be returning to this location. Her approach was beyond low class. Terrible service.
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January 2023 by Char
The manager needs to show up on time to open the door for grooming. It is ridiculous to have your on time grooming employees and customers waiting outside in the cold. Very unprofessional.
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January 2023 by Amanda C.
Rose was such a great employee. She helped me with everything i needed. i walked in 20 minutes before they closed and she still helped me out with a smile on her face!! give her a raise
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January 2023 by Mariana C.
This is my go to place to get pet stuff. I've been going to Petco for the longest time and always have a positive experience. The fish tanks, hamsters cages etc. are always clean. Unfortunately, I might randomly find deceased or sick looking bettas. I wish bettas could be placed in larger tanks.
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December 2022 by Jessica T.
Petco is my favorite place to shop for my puppy. The app is fantastic and saves you so much money. Rose was so helpful, she took the time to help me install the app and goes out of her way to always treat me w so much kindness and is so helpful. The entire staff is a pleasure, I will recommend this store to everyone I can. Thank you for being so awesome!
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November 2022 by Ana Maria Navarrete Ayala
Good service and helpful people
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November 2022 by Basch fon Ronsenburg
I went here for training classes for my little Yorkie Marky. It is a nice experience and the staff are good people.
