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May 2024 by Eric Seiden
This Publix Pharmacy has some wonderful staff. And compared to the Walgreens across the street, this place is heaven. My complaint is not with the service. There is an issue between Publix in my insurance company. Publix takes my insurance Blue Cross, but I have to pay more here than Walgreens for reasons I don't understand. My insurance company says Publix gets their drugs from the wrong vendor which makes absolutely no sense. What I think is my insurance company as mad as Publix doesn't buy from a vendor where my insurance company gets a kickback. I have tried very hard to resolve this, but I can't. But the real telling part is I'm happy paying more money at this Publix then going to the nasty uncaring and incompetent Walgreens across the street
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December 2023 by Brenda
It is the worst pharmacy that exists in the Doral area. On one occasion I was calling for more than 2 hours and it was always transferred to the mailbox. I don't understand how they can have people working this way.
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July 2023 by Kare W.
This review is actually a year old, but since I'm back in the area and drive pastI thought I'd leave my thoughts. Lady at the deli counter was SUPER rude as I tried to order. Even another customer in line tried to help me - I think he saw how rude she was. I do not speak Spanish and I do not look like I'm from in town. She essentially thumbed her nose at me when I had a question about a menu item then didn't really take my order correctly because she wouldn't bother to look at me to ask me what I wanted. Basically assumed I wanted the item I inquired about (which I did but I wanted to order more) and walked away and started making it without saying anything. Only reason I'm given 2 stars is the cashier at check out was friendly but that doesn't erase bad treatment. I'm Asian btw, but maybe this lady was having a bad day and treats everyone like that. Or maybe she discriminates against people from LA. Who knows?
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July 2023 by Kare Y.
This review is actually a year old, but since I'm back in the area and drive pastI thought I'd leave my thoughts. Lady at the deli counter was SUPER rude as I tried to order. Even another customer in line tried to help me - I think he saw how rude she was. I do not speak Spanish and I do not look like I'm from in town. She essentially thumbed her nose at me when I had a question about a menu item then didn't really take my order correctly because she wouldn't bother to look at me to ask me what I wanted. Basically assumed I wanted the item I inquired about (which I did but I wanted to order more) and walked away and started making it without saying anything. Only reason I'm given 2 stars is the cashier at check out was friendly but that doesn't erase bad treatment. I'm Asian btw, but maybe this lady was having a bad day and treats everyone like that. Or maybe she discriminates against people from LA. Who knows?
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June 2023 by Julio V.
Honestly, the service from the customer service staff and cashiers is good, but the produce and meat department are seriously in dire need of a renewal. The produce department almost always has trash on the floor, and there is always expired or nearly expired produce that needs to be trashed. The quality of products is distasteful to say the least. With the amount of bad or low quality product count in the produce and meat department, I'm seriously thinking why people go to this Publix to buy things from those departments at all. I ended up going to another store because if I'm paying a lot of money compared to other stores, I would think AT LEAST the quality is good. I'm not paying $18 for ground beef only to have it near expired and rotting. Please do better.
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May 2023 by Olimpia González
(Translated by Google) It is a real pleasure to serve and help our customers(Original)Es un verdadero placer atender y ayudar a nuestros customers
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March 2023 by Sarah Robinson
So much better and faster than other pharmacies. They also call when they don’t have an item, to tell you which other Publix pharmacy in the area has it, and see if you would prefer to pick it up at that one or wait for it to be transported. Just really good customer service.
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January 2023 by Carlos O.
Excellent service! All department in special dely! Always clean and faster! Good food! thanks to associate osmany for his good service!
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July 2022 by Gregory H.
The deli service at this Publix is great ! Always quick &assertive Love my vegan wraps here for lunch !!
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May 2022 by Natalia O.
This is my neighborhood Publix, so I really want to love it, but lately I've been having a hard time doing so! There's rarely ever a good selection of items compared to nearby Publix stores. The store is also really old and is in desperate need of a re-vamp.
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April 2022 by Betsy S.
I went here to get a Pub Sub for my daughter who was playing a volleyball tournament near by. Luckily, it was on sale (minus $2) which was an added bonus. The aisles were stocked which was nice but the prices are high. They were very nice here so that was good. It is in a very busy plaza in Doral but that was ok for me because we were there on a Sunday morning!
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February 2022 by Hector R.
Where do I begin.... Besides the shortage of goods/ products..... Going to this location is a NIGHTMARE and HASSLE!!!!!! There's also no merchandise when you needed it! No good meat in the deli... or if they do the meat isn't good. It's happened to me several times where I've had to go return it! ( steak, and ground beef ). You talk to the managers and you get the same story all the time " we're sorry, it's not our fault, it's the suppliers it's the this it's the that" .... etc etc.... No accountability like usual. They barely have cashiers available when it's peak time and the lines are long and disorganized. Some employees argue in front of customers because they don't wanna do a certain task or deal with a certain issue! The only reason I usually go now is to get some ( Load'd sundaes - blue bunny ). Other than that I'll pass!!!
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October 2021 by Alex G.
This particular Publix has been having a difficult time with customer service in the Deli and the Bakery departments, otherwise I'd give it a higher rating. We ordered a cake for a special occasion and no one we spoke with wanted to help or even suggest options. The problem with the staff at the Deli is similar, but they are also too busy chatting with friends to take care of waiting customers. I hope management does something soon to fix these problems, which seem to be getting worse and worse.
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October 2021 by Scarlet M.
This Publix is central to Doral just in a super busy plaza. Parking is always a hassle. This is one of the locations that is busy with customers and doesn't have the cleanest vibe like the other store locations in Doral maybe because it's older. I think since it's a busier location I don't always find what I'm looking for.
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June 2021 by Gary Myck
I bought my medicine there they are kind and friendly. (Girls) I have no complaint. Gary Mendoza
