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January 2024 by Willie Liddell
Don't trust the technician here they are definitely full of it. They talk and don't fix. Stephan came to my house told my girlfriend they didn't make the part for my oven then charged us a fee of 150 when I got home and called he said he wouldn't refund my money because it was standard. But the standard was 99 dollars so he up it to do Nothing pretty much
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January 2024 by Lourdes Cooper
Johnnie was knowledgeable, courteous and efficient. Also, very professional. He is an asset to your company.
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December 2023 by Everett Skinner
We were having trouble with the phones and weren't able to meet Mr Duniesky in a timely manner, but he returned just as my attendant arrived. He was careful in taking his time and fixed a low voltage electrical problem with the heat pump that four other technicians and electricians that claimed experience with central ac units were not able to fix over the years. Thank you so much Mr. Duniesky
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December 2023 by Pink Tunes
I have always been a Sears’s faithful customer for all my home equipment. The technician’s did an amazing amazing job like they always do. Thanks so so much for your professionalism and understanding of the situation I was having with my washing machine. Again thanks so so much.Thank you and I wish both of you and the rest of the Sears employees a Happy Holidays and Blessed New Year.Faithful customerSori
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December 2023 by Abel
Nelson was very polite and knowledgeable but your services are excessively expensive, I paid 626.00 Dollars for a fan that cost around 50 or 60 plus labor. I had to do it as it was a must do situation.I will never call your service again with those prices, I felt robbed to say the least. The whole service lasted 45 min.
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December 2023 by Margarita Anillo
The technician was very professional. He was able to diagnose the problems and provide an estimate of the repair cost with minutes.I really appreciated his honesty.We decided to replace and not repair the washer.
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November 2023 by Ethan Wilzup
Technician ID 0591719was the worst he waived the 99 dollar diagnostic fee but charged me 120 dollar labor fee when he came and did nothing. He told me that they dont sell the parts for my oven charged us 120 dollars and left. I wish i can talk to someone here about actually getting my oven fixed or getting a refund
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November 2023 by Dany Bonilla
Amazing services.
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November 2023 by Elizabeth Frankhousr
Very nice to do business with. Explained what he was doing. Very informative
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November 2023 by Rogelio Puerto
Even though my ice maker was working when he showed up Humberto was very courteous.Service: Dishwasher repair
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November 2023 by Pedro Caceres
Johnnie was super professional and walked me through the process of everything he did.
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November 2023 by Edgar Cote
He know wath he is doingService: Refrigerator/freezer repair
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November 2023 by Homayra tavarez
Highly recommend
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November 2023 by Carlos Miranda
Eric and Juan are top notch technicians. They found the leak in record time and are extremely personable. Thank you so much Sears for sending such good technicians to my house. A+++++ all they way!!!
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November 2023 by ZULLY VILLASMIL
Excellent!!!