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August 2023 by alissa cotte
We made an appointment online and when we got to the shop the store was closed. We even received a confirmation email. But the storefront is now a new business.
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July 2023 by tiffany espinal
Im only giving one star because thats all thats available, I scheduled my appt a month before my appt specifically because I had my mom traveling from another state. Scheduled my appt ,the girl explained to how things worked at their store everything was fine. A DAY before my appt I reach out to them TO CONFIRM MY APPT, the lady responds with our store is closed at this moment we are moving our store to another location and the store we are moving to is still under construction and we will be closed for a while.So I was left with NO appt , my mom had already flew in from out of state for this occasion. I understand stores may have to relocate but where is the professionalism in letting your customers know whats happening IN ADVANCE.
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June 2023 by Yosmary Fernandez
excellent
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December 2022 by Caro
In the beginning, everything was beautiful and everyone at TJ bridal was so attentive. I decided on a dress that I loved from this store. We went over the payment and I was told that all the alterations were included. For reference, the dress was a size 8 and they had to size it down to a size 4. The store mentioned that I would get my dress fitted 15 days before the wedding, which I thought at the time it was a bit too risky, but I just went along with it. 15 days before my wedding no one ever called or reached out to me, I HAD to call them and set up the appointment to get my dress fitted. The day I went to get my measurements done; they tell me I must pay at least $300 to get my alterations done because of the sizing!!! I reminded them that when I paid and signed the contract alterations were included. Long story short, I had to go back and forth with the owner about the alterations. Finally, she said I had the “old contract”, and the alterations were included, so if I wouldn’t notice or fought for what the contract stated, they would have gone on and charged me for the alterations that were supposedly included. In addition, after they mentioned I had an “old contract” and the alterations were included, they tell me I had to pay $ 30 per button to bustle my dress, I’m thinking you only need one button to bustle a dress, so I said that’s fine. Then I’m told that I need 3 buttons to bustle my dress!!! I felt like I was being taken advantage of, this store was just trying to charge for every little thing they could. When I went back for the final fitting, they tell me one button will be fine to bustle my dress!! Again, anything to make money. The entire mess with the alterations was finally resolved. Then, when I went to try on my dress with the alterations done, the bottom of the dress wasn’t even (they tried to convince me that was done on purpose so I wouldn’t trip with my shoes! REALLY?). The cup of the breast area was altered and made one breast round and the other pointy :/ I had to go about 3 more times to get the dress fixed until finally, I gave up took the dress, and still wasn’t happy with the results. No bride should be stressing about their dress, especially 10 days before the wedding date.
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December 2022 by Caroline Afonso
In the beginning, everything was beautiful and everyone at TJ bridal was so attentive. I decided on a dress that I loved from this store. We went over the payment and I was told that all the alterations were included. For reference, the dress was a size 8 and they had to size it down to a size 4. The store mentioned that I would get my dress fitted 15 days before the wedding, which I thought at the time it was a bit too risky, but I just went along with it. 15 days before my wedding no one ever called or reached out to me, I HAD to call them and set up the appointment to get my dress fitted. The day I went to get my measurements done; they tell me I must pay at least $300 to get my alterations done because of the sizing!!! I reminded them that when I paid and signed the contract alterations were included. Long story short, I had to go back and forth with the owner about the alterations. Finally, she said I had the “old contract”, and the alterations were included, so if I wouldn’t notice or fought for what the contract stated, they would have gone on and charged me for the alterations that were supposedly included. In addition, after they mentioned I had an “old contract” and the alterations were included, they tell me I had to pay $ 30 per button to bustle my dress, I’m thinking you only need one button to bustle a dress, so I said that’s fine. Then I’m told that I need 3 buttons to bustle my dress!!! I felt like I was being taken advantage of, this store was just trying to charge for every little thing they could. When I went back for the final fitting, they tell me one button will be fine to bustle my dress!! Again, anything to make money. The entire mess with the alterations was finally resolved. Then, when I went to try on my dress with the alterations done, the bottom of the dress wasn’t even (they tried to convince me that was done on purpose so I wouldn’t trip with my shoes! REALLY?). The cup of the breast area was altered and made one breast round and the other pointy :/ I had to go about 3 more times to get the dress fixed until finally, I gave up took the dress, and still wasn’t happy with the results. No bride should be stressing about their dress, especially 10 days before the wedding date.
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December 2022 by Erma Soto
A wonderful Bridal shop. So warm and welcoming. Such a beautiful selection of dresses and patient staff willing to look for the right dress. Such a peaceful experience the whole way thru from the moment we stepped into the shop to start looking till the final dress pick up. They have alterations services and the seamstress in so sweet as well though it is a separate charge. One thing to keep in mind is that most of the staff speaks mostly Spanish.
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November 2022 by sofia lanz
Excellent service, spectacular dresses.
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November 2022 by Nashalie Guadalupe
SO GLAD I bought my dress here! From the moment I entered they catered to my every need. The staff is wonderful and extremely helpful. Definitely recommend and will recommend to any soon to be bride ?!!
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November 2022 by melody soto
An awesome bridal shop. Staff is really nice and very helpful.
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October 2022 by Sofia Gonzalez
Excellent service! Always attentive and pending in all months from the day I buy the dress until the end. Impossible better choice! They helped me get the dress of my dreams!!! THANK YOU YOU ARE THE GREATEST!!!!
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October 2022 by Barbara Stevenson
They should hire someone else for their social networks. They answered me anything. The prices are very confusing, they sent me millions, I didn't understand anything. And they didn't feel like answering me either and they sent me a link to your website, which doesn't work on top of that.Passed.
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August 2022 by Giselle Diaz
Hi, I feel entitled to leave this review, as I don't want other brides to go through the same situation. I bought a dress from them which they are supposed to fix to my size, but when I come back to do the fitting they had completely damaged it as if they did not know what they were doing, and despite everything according to them they say that they are doing the best but when they return After having given them time to undo their mistake, it was even worse, not to mention the customer service on the part of the owner…. Appalling!! I hope this review is of some use, it helps you not to waste your time with unprofessional and incompetent people.
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August 2022 by wyn sas
The best wedding dress store, excellent service, the variety and quality of their dresses is what we liked the most
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August 2022 by Rosalía Lanzani
Excellent attention. Excellent human beings. Honesty and human quality. And beautiful dresses!!
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August 2022 by Blanca Ines Restrepo
Beautiful place. Very successful to choose wedding suits. I recommend it. Excellent attention and compliance on delivery date.
