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August 2022 by Mohammad Khan
I contacted Touch of Hollywood for alteration services and I am thankful for fixing my clothes, uniforms, & daily wear. Touch of Hollywood was able to complete in a timely manner and reasonable service which is why I highly recomend Touch of Hollywood for any fashion service. Trust me, you will not regret it.
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July 2022 by Brittany Baldwin
I wish I could give negative stars. My true reason for posting this is to warn anyone strongly considering using these alteration services.This woman is NOT an expert in tailoring bridal or formal wear, so PLEASE save yourself the trouble and expense and just go to David's bridal for the alteration. Their pricing is reasonable and they're fast, professional, and reliable.I ended up having to take my sequin wedding reception gown to David's bridal to complete the bust alteration that this woman told me she could do but ultimately was unable to complete. I had to pay a rush fee because I wasted time going back and forth with her trying to get what I paid for accomplished before my wedding.David's bridal was able to take it in easily and perfectly without stripping my dress of the sequins as she told me was not possible.Had to go through great lengths with my bank to get a full refund for this bust alteration that she didn't complete as she tried to only give me $10 back on it initially.I also bought a custom veil for my reception dredd from her as well for $90 that I didn't end up wearing at my reception because it was supposed to have sequin detailing to match my dress but she ended up using craft glue to add some rhinestones and hot glue to seal it to the hair comb which made it look tacky and cheap compared to my very expensive dress.I had so much trouble getting her to 1. Admit she couldn't do the bust alteration that I initially went to her for and 2. Give me my full refund for that portion of the service that I figured it wasn't even worth it to try to get her to fix the mess she made of my veil.DO NOT trust this woman with your bridal wear or expensive formal wear. She brands herself as a designer but she's really just a lady in the back of a notary store with a cheap sewing machine that can't sew through much so she does many alterations by hand and a hot glue gun. She arbitrarily assigns prices for her alterations, so make sure you're aware of market cost for your requested alterations as well before you deal with her.Again, avoid this location at all costs if you can. The review about her only being able to do a simple hem is true. I saw it and didnt believe it, but now I see that was a huge mistake.However, if by some unfortunate reason you end up going to this location for an alteration make sure you do the following:1. Get EVERYTHING in writing specifically EXACTLY what alterations she will be preforming, the individual cost for each, when it will be completed, and as many other specific details as you can. She avoids putting things in writing and will try to get you to just come in person so she can double talk and manipulate, so don't let her waste your time like that.2. DO NOT pay her via cash app or cash. Pay by card only so that you can easily dispute a charge with your bank and get your money back3. Get an itemized receipt of everything you're having her complete in regards to payment. This will help to ensure you get a full refund for any services she claims she can preform but ends up not doing.4. If she claims to only be able to do some and not all of your requested alterations, just take your items and do not return. Don't give her a chance to mess any of your items up.5. Remember, this is a money grab for her. She has no integrity in her work ethic or service, so check in on the progress of your alterations often to ensure you get exactly what you paid for.I guarantee her lack of professionalism will show in her response to this review, so use that as an indicator as well.Service: Alterations
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March 2021 by Josh Brag
(Translated by Google) Excellent service.(Original)Excelente servicio.
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January 2021 by Julie E
She was amazing and very accommodating. Needed a last minute same day job and she did it while i waited. She's a very sweet lady and the job was neat and the bomb. Highly recommended
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July 2019 by Arianna H.
I want to say how disappointed I am with the owner Loli. I am a designer from NYC attending Parsons and I came to Miami to work on a bridal dress for a client with the fabric cost of over $4,000. I was struggling looking for a Baby Mero for a Hem and let's just say I struggled more after Loli's services. Aside from doing a horrible job and the hem being sewn terribly she sewed the dress completely wrong. The bottom of the dress are "quillas de tulle" which I specifically asked her not to touch because anyone working in fashion and couture would know that you never hem tulle. She hemmed it all, and terribly (reference the photos). Then when I asked her to please reimburse me at least $40-$50 job that I paid her upfront and cash of the total being $90. She refused to reimburse me or help me with solutions. Not only did she refuse to fix her services and reimburse me she also told me that she did not care to lose a client. I told her I would take this to social media because I felt like I was robbed and dealing with a person who had no work ethic, value, or knowledge regarding the services she offers and all she said was that "she would answer any questions". Terrible work ethic. This was the biggest waist of time and money. She is very inexperienced although it may appear that she is, and if you are working with serious clients and expensive fabric you are risking your business, money, and time. I recommend anyone looking for custom made clothing or alteration to take their business elsewhere. And if you do decide to give this woman business I highly recommend you do not pay cash so that if you reach an issue like mine you can at least dispute it with your bank.
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April 2019 by Andrea L.
Martha was very helpful and quick to fix and return my dress just in time for the wedding! Very professional and and knowledgeable! Conveniently located in Doral with great prices!
