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November 2023 by Eric Gonzalez
So I’ve never used the company for a move but just had one of their drivers not only almost crash into my truck getting on the highway he proceeded to throw trash and bottles of water at my truck. Telling me to “do something”.. I WILL NEVER USE THIS COMPANY AFTER THAT AND NOR WILL I RECOMMEND THEM TO ANYONE!! This is how not only accidents happen but def don’t need someone from your company representing you like this!!
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October 2023 by Darren Campbell
I am so pleasantly surprised by the professionalism and courteous staff and movers. Not a single hiccup. Not only did I avoid the emotional damage and relationship strain of a move, but it was all handled so well I must give credit where it is due. Renee and Giovanni took perfect care of our belongings, stayed in constant communication, and wrapped up the move with a very pleasant and appreciated conversation. GIVE THESE GUYS A RAISE!!!
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September 2023 by TheFashionistis, LLC.
Honestly,Where do we begin! Leaving a review only to share with others that this location cares nothing about its customers. We hired Two Men and A Truck in hopes to feel confident that they would move us with little to no stress. Months later we are still trying to dispute excessive charges due to employees not doing their job along with broken equipment. We will say this company is very responsive only when a great review is needed to boost their online presence. While this experience was a lesson learned to never use this company again we want to aware others to be careful and do your research.
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September 2023 by Julia Tezekjian
For me, the professionalism started with a phone call to research information with quotes prior to me settling on this moving company. The men who came to help me move my furniture were very personable and took care with their packing. I will be using them again in the future.
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September 2023 by Melissa Barnes
Our move was only a few pieces of furniture from our home to a storage unit about 1 mile away. Kevin and JC were outstanding. They were on time, polite and professional. When I need the furniture out of storage I will call and request them.
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July 2023 by M L.
DO NOT USE. There's only pertains to the Miami location. While the move started out well, the unloading process is where the problems happened. The movers lost the bolts to put together my dresser and my bed. My issue isn't with them losing that, the issue is them lying that they would fix it and then dodging my calls after I called him out on it. The mover said they returned my home at 9 AM following day, they lied, and returned to Miami. I got a call from a manager claiming he would have somebody come, and assist, but I received no follow up. They obviously received money and then decided that it wasn't worth the time. I had to seek out assistance from a local Orlando location. They were kind enough to assist. My issue is the misinformation and lying. I understand mistakes happen, but at least own up to them and make it right.
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July 2023 by Myke Ortiz
Had an overall great experience from working with Jose to book this move. Crew (Jose, Ernesto & Fabio) arrive on time and ready to work! I expected at least one to two damaged items just because it happens with moves but these guys were very careful and I’m glad to say we have not 1 damaged item. Would definitely recommend! Thanks again.
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June 2023 by DYC - Vanessa Le Coultre
David Perez, Speedy, Mickole were amazing. Good job and very fast! Smiling and nice people!!
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June 2023 by Niurka Diaz
Unfortunately, not all franchises have the same reputation. When you contact any Doral or Miami location, make sure they explain the Insurance coverage, also if they tell you they will send experts that is not accurate, the movers are amazing and hard workers with the knowledge they have but they are not near to be experts with disassembling, assembling, wrapping and packing, the company did not provide safety personal tools available in the market to lift heavy loads for many hours. Hope Corporate takes the reviews to make sure their franchises act upon customer concerns and complains to keep their customer service quality.
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April 2023 by Jessica Pillow
AVOID AVOID AVOID!! I am extremely dissatisfied with the moving services provided by Two Men and a Truck. Not only did they break multiple items during the move, but their overall carelessness was unacceptable. I am appalled by the lack of customer concern or care displayed by this company.To make matters worse, the management office has not followed up with me regarding my complaints. This shows a blatant disregard for their customers and a lack of responsibility on their part. I find it unacceptable that a company would treat their customers in such a disrespectful manner.I urge anyone considering using Two Men and a Truck to reconsider. This company has shown a complete lack of professionalism and disregard for their customers' belongings. I cannot in good conscience recommend this company to anyone. Save yourself the hassle and choose a different moving company that values their customers and takes responsibility for their actions.
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April 2023 by Jessica P.
AVOID!! I am extremely dissatisfied with the moving services provided on March 28 by Two Men and a Truck. Not only did they break multiple items during the move, but their overall carelessness was unacceptable. I am appalled by the lack of customer concern or care displayed by this company.To make matters worse, the management office has not followed up with me regarding my complaints. This shows a blatant disregard for their customers and a lack of responsibility on their part. I find it unacceptable that a company would treat their customers in such a disrespectful manner.I urge anyone considering using Two Men and a Truck to reconsider. This company has shown a complete lack of professionalism and disregard for their customers' belongings. I cannot in good conscience recommend this company to anyone. Save yourself the hassle and choose a different moving company that values their customers and takes responsibility for their actions.
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February 2023 by Cristina C.
BEWARE OF THE WORST MOVING COMPANY IN MIAMI!!!Absolute worst experience I have ever had. They broke a bunch of our furniture, including family heirlooms. They offered us $150 for more that $5,000 worth of furniture. They took the broken furniture with them in order to hide the evidence. Thank god I took pictures of everything they smashed or they wouldn't even have offered the pennies on the dollar that they did. Worst part, when trying to contact them regarding the smashed furniture, they were completely unresponsive, Julian and Alan were like ghosts. Never in the office, never available, dodging our calls. It took us 3 months to get in contact with them. THIS IS A SCAM ! BEWARE! and if you decide to go with them anyways I highly recommend getting the highest insurance they offer because they WILL break your things and then ghost you. P.S. any good reviews you see are probably bots they paid for or family members of theirs because this company is absolute trash.
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February 2023 by Colonic Center Miami
Andy and his crew provided an excellent service for us during our move. We had a last minute booking and they were available to help. From the initial phone call, to the timely arrival, to the care and professional support, we highly recommend their service for your moving needs. They disassembled three bedroom sets and reassembled them in our new home. All of our furniture was taken care of. We are so grateful to you and your team, Andy!
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February 2023 by Melvyn Ciment
"A Rat Ate Your Furnitutre" was the way the TM&T delivery man greeted us on moving day. We had used TM&T to move all our belongings from our prior location in Miami Beach into TM&T storage. Paid $500/month for climate controlled storage facility. Although TM&T was used from end to end they refused to accept responsibility for the rat damge. They also destroyed our 65 inch TV and broke multiple pieces of furniture. The manager offered us 20 cents on the dollar and now he doesn't even return our phone calls. Their own person explained that they have open top bins to share air conditioning so, you get to share your neighbors insects and RATS. Actually they should be Called Two Men & Truck and a RAT
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February 2023 by Teresa Perez
I have used this company many times in the past at another state. Yet never did I experience such a pleasurable move as this recent one. DeOndre, Benjamin and Jean were outstanding! They were quick, precise and very caring with me and my furniture. They asked questions and listened to what I had to say. These young men deserve a recognition for their work. David and Julian were also very helpful and cooperative in planning my move. Thank you all for a job well done.
