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March 2024 by Patrick Dewees
We waited 40 minutes beyond our appointment time just to have no one see us. Guess we will use Turbo Tax like everyone else.
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February 2024 by Sally Peabody
I have gotten my taxes done at this location for many years. This was my first virtual application. It could not have been easier. I feel confident and relieved to know that they were done correctly and accurately. Thank you !
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February 2024 by Zachary Ackman
Very fast and always accurate. In and out and on with life.
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February 2024 by Jeffrey Browning
Always good.
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December 2023 by Alison
Very rude and unprofessional don't recommend this office at all and paying to much to do taxes rip off
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March 2023 by Mike Serino
Great service and fast results!
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February 2023 by Amy Oliver
Lyn was fantastic!! I actually enjoyed my tax appointment because of her. She was very friendly, it was a late night appointment, and she still had a good attitude. I had many issues, and she helped me overcome one at a time. I was thrilled to learn she has 50 years experience! I cannot wait to go back to her next year and I’m even having my adult children use her to file their taxes.
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November 2022 by christopher dempsey
Jessika Rivera works out of this office . This woman is incompetent, rude and unqualified. She did my taxes out of the Palm Harbor office and I am still cleaning up the mess. DO NOT LET THIS WOMAN DO YOUR TAXES, save yourself, go somewhere else.
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June 2022 by James Pigliavento
If I could leave a negative number I would. After being strung along for months about my "Piece of Mind Guarantee" the H and R Block Corporate office recommended I bring my info to this particular office. This was the day after tax season ended. I was assured I was in good hands and that my issues would be corrected. They explained they needed to file a claim to get the procedure started. This is the same process that began in 2019. All information and documents which they requested were left. On Saturday I stopped by the office to drop yet another letter off from the IRS. I was met by the nastiest employee I have ever encountered. She was rude and arrogant. I simply requested she take the letter and leave it for the person in charge of my claim. She explained that she had no idea what I was talking about and that the office was closing. I would need to make an appointment. This particular woman had absolutely zero people skills and should not interact with the public! On Monday I went to the office as instructed. I was met yet by another gentleman who was more rude than the first woman. I tried to explain how I was treated that Saturday and he stated and I quote " I will not stand here and listen to you bad mouth one of my staff members". Are you kidding me? I was making a simple statement. I asked him who was working on my case and If I could leave the particular letter. He said he knew nothing about my matter and there were no notes or documentation on my file. I explained that all correspondence and important tax information was left and that it was a fairly large bundle. Again very nastily I was told to come back. I was told he had to check several areas and could not do it at the moment. 3 hours later I finally returned to receive an untouched bundle. Not one issue was addressed in over 2 months! Apparently the gentleman who conducted the initial consult was let go 2 days later! Up until yesterday there was no correspondence or calls to let me know there was an issue! I was handed my information back with no explanation or apology. Actually this miserable old man did not care at all. This place is no good. The worst office I ever dealt with. The staff is RUDE, LAZY AND INCOMPETENT. STAY AWAY. THEY HAVE GOT ME INTO A REAL MESS WITH THE IRS! This is not over. I am contacting corporate and reporting these clowns. I will then be getting an attorney to help me receive and recover the " Piece of Mind Guarantee" I purchased in 2019. H and R Block did my taxes. I was audited and now owe $16,000 with penalties. They have done nothing to correct the issue. This is what happens when your employees are incompetent! I am concerned and disturbed that other clients are having the same issues. Do yourself a favor and stay away from the PATRICIA AVE. DUNEDIN OFFICE! They do not care!
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May 2022 by Andre Johnson
The staff were very personable.
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April 2022 by Patrick Bourey
Agent did a excellent job and my wife and I were very satisfied.
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April 2022 by Cheyenne Hernandez
I use H&R every year. They are friendly, helpful and efficient.
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April 2022 by Rich Power
Owe more than when I prepared my taxes myself.
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March 2022 by Robert Lancaster
She did an outstanding job her name Leighbeth Baldwin
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February 2022 by Roxanne Pisani
Terrible!!!! Don't buy their Basic Software. Would not efile even after two updates. Had to print and mail it out. Using Turbo next year.
