JOANN Fabric and Crafts is a popular store that has been inspiring creativity for nearly 75 years. It offers a wide range of supplies for various crafting passions, including scrapbooking products, beads, baking supplies, yarn, and sewing machines from top brands. The store is known as a one-stop shop where customers can discover and learn new crafts, making it a favorite for America's sewers and crafters. The selection is excellent, with many sewing patterns and a large variety of yarns, fabrics, and holiday project supplies for occasions like Valentine’s Day, St. Patrick’s Day, and the 4th of July. The store staff is generally helpful and friendly, with some employees standing out for their sweet attitudes. Customers often find the store well-organized and clean, though recent reshuffling of fabric sections has made it challenging to find specific items easily. Some fabrics are mixed in different sections, which can be frustrating. The store is pet-friendly and has a welcoming atmosphere, with customers enjoying chatting while shopping. However, there are some drawbacks. The store can be uncomfortably warm due to air conditioning issues, and the presence of fans and extra AC units sometimes makes the environment feel run-down. Lines at the registers can be long, with only one or two staff members helping during busy times, making checkout slow and uncomfortable. Finding specific items can also be a hassle, and prices are considered high, even during sales. Despite these issues, many customers appreciate the helpful staff, good selection, and the store’s overall creative atmosphere.
Great selection of yarn. Very friendly and helpful staff. Well organized.
May 2024
The sales were just okay and that is not as large of a discount for a company that is closing. Will have to check back closer to final sales. Staff was nice, quick and professional but not the greatest warmth. Probably get below standard of living pay rate.
May 2024
This place is always so organized and everyone is very sweet and helpful! I can't remember her name but the sweet cashier with black hair, bangs and a double nose ring with the chain! She's always so sweet and helpful, really just has the best attitude ever
