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December 2023 by Edward Tocco
Horrible customer service. I went into the store to take care of an easy account issue just be told they couldent do it here. Called customer service and they tell me i have to go to the store. I had to walk into the store with cuatoner service in the line. Turns out the guy at the store just dident want to do it.
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October 2023 by barbara livesay
First time visiting a store in a while, Yana was amazing patient and very professional. Will definitely come back to this location as long as she is working
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October 2023 by Jose Castellanos
Yianna is amazing very high quality and awesome work ethic ,definitely one of the best . Thank you
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September 2023 by Jeffrey Sheldon
Went in to get a new phone and had an amazing experience. I'm not very tech savvy, but Joe was very friendly and transferred all my photos and contacts to the new phone which took at least 15 minutes. Joe was very responsive to all my questions and left me with a very positive experience. Thanks for the help Joe.
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September 2023 by Lauren Renaldo
Went in with a bad phone. Joe was excellent and helped me chose a new phone that was FREE and got my old phone working and charging properly. Great customer service in a day and time when you find little of that. I will continue going here.
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September 2023 by Chelsea Brooks
The man who works here doesn’t want to help you buy a new phone or help the customers in general. I had a broken phone and needed to get a transfer pin. He gave me a number and told me to call it to get the pin. I get home and call and they told me I had to be at the store. I’ve gone there multiple times within the past few years because I don’t drive and it was the closest to my house and I wanted to buy a new phone. They always claim not to have any iPhones. I was told to go buy a phone at apple. I found another metro that actually helps the customer. I would not recommend going here, they will not help. The dude is always sitting in the back room whenever I go there and he’s got an attitude problem..
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September 2023 by merrill kramer
Rep was rude and dismissive with my simple question about a Galaxy Tab from Metro, accusing the corporate store of lying to me.Then told me I had no account. I have been with Metro for about 7 years .Rude, he treated me like a dumb old lady which I am not. Attitude was intolerable. 1343 Main St Dunedin, FLTHIS FACILITY SHOULD NOT BE A METRO FRANCHISE
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September 2023 by Kristine Rindlisbacher
Yana is the best... She doesn't get frustrated when I have crazy questions and always provides the best service in the most courteous manner. I stay with Metro T-Mobile and have gotten my Wi-Fi from Metro mostly because of Yana... ?
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July 2023 by Kristy Kelly
Yana was great. She knew exactly what she was doing and got the job done quickly
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July 2023 by Jemey Winters
Excellent service and more than 1 person working.
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July 2023 by Eve Ustas
Where should I start...1st off this will be my new Go~To Metro PCS. After a local store close to me had closed I went to Oldsmar to find a certain phone but the nice girl there said she had to order it & I couldn't wait which maybe was as good thing because I found an awesome phone in Dunedin which was held for me cause it was the last one! I was there in a flash & all hooked up in a mater of minutes. Best service ever!!! Thank you so much, I am super happy!
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May 2023 by Karin Dudley
Joe is helpful, polite and honest.
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May 2023 by Patricia Messano
What an amazing customer service I received at this location. Yana was great, honest not pushy and patient. Will only visit this store as Long as she is working
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May 2023 by Bob. Richmond.
Never disappointed at the location. Yana is fanominal!!!
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April 2023 by Faith Ruiz
Great service! Joe was awesome. I will be Back for my next phone
