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December 2023 by Robyn N.
An eclectic store with lots to choose from! Great tropical vibe in the heart of Dunedin.
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June 2023 by Grainger F.
I have been to this shop numerous times, both to browse and to make purchases. The selection of merchandise is great. I love all the different, unique items, in particular the metal hanging sea creatures. But after my visit today, I won't be coming back. Today, I came in to the shop just to browse, with my three kids. My daughter brought a bag to show me and as she left to go return it to the rack, the owner, who sat behind the cash register, gestured to an employee to follow my kids and me. This employee did so and made us feel extremely uncomfortable. She made us feel almost like criminals, even though all we did was browse and show each other the items we liked. Once we were done uncomfortably browsing, I had my kids leave and wait for me while I went to speak to the surly-faced owner. I told her how her and her employee's behavior made us uncomfortable. She said, and I quote, "Young people steal and I've had a lot of it. It's a fact of life. Welcome to the real world. If your kids don't steal, then you shouldn't be upset." There was no apology for her behavior or for how she made my family feel. Her behavior and mannerisms were incredibly rude and her facial expressions suggested that we were wasting her time. This is not a woman who understands what customer service is, nor should she be in business. Since this woman clearly does not like or respect "young people", I would like to make a suggestion to her. I would suggest that she treat her shop like a bar. She should have a sign on the door that bars entrance to anyone under the age of 21 or, just to be on the safe side, anyone under the age of 35.
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February 2023 by Lauren Den
We drive almost an hour and a half to come here and this has now been the 4th time in the past month and a half that we have gotten to the store prior to the closing time and they closed early every time. Much earlier. This last time I tried calling first to tell them and ask them about why- and to also see if they will actually be open till 5pm as it’s states on google and on the sign on the doors. No answer and I left a voicemail. We decided to drive up and got there at 415pm and I walked up to the door to open it and this women inside looked up at me and locked the door on me and the other customers wanted to come in. How rude and awful customer service. I will never ever come back to this store even if they actually stayed open till the time it says. My best friend just went there this afternoon and said that the owner was so rude and careless and she ended up telling her to cancel the transaction. So I’m not missing out, and neither of us or anyone in my family be returning here ever again. Best of luck!!
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September 2022 by L F.
I stopped in to this store with out of state friends, and we were shocked at the rudeness of the clerk. I won't bring any other visitors to this store. This store reflects poorly on the downtown vendors who work so hard to make Dunedin a welcoming community.
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September 2022 by Rhonda R.
I will never return to this shop. The owner was extremely rude twice - once when we couldn't find a price on an item we were interested in and again when she realized we had umbrellas with us (um, it was raining!). She is an embarrassment to the shops of Dunedin. If there was a zero rating I would give that.
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June 2022 by Brian Parker
Three strikes and you’re out. I come to Dunedin a few times a year, and I shop downtown every time. Today was the last time I’ll go in this shop. Be aware that they accept cash only on purchases under $10. The woman who runs/owns the shop is incredibly rude. I suppose she’s only interested in tourists who are in the area for vacation, and won’t be returning any items. Spend your money, wether it’s cash or card, somewhere else.
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May 2022 by Jennifer W.
After reading reviews saying the store owner is rude I would like to counter that. She is a very sweet lady who is at higher risk for covid therefore, she did make the mask mandate strict in her store. This is how she makes a living and if she gets covid then there is no one to run her store therefore she won't make any money. If you don't want to keep a mask on while in the store then don't enter. I haven't been in awhile so I am not sure if she is still strict about masks. But please keep this in mind while you read other reviews. This shop is cute and convenient for small little gifts and things.
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February 2022 by joy thompson
I would give this store a zero. I purchased Christmas gifts for 200.00 in November. I never was told return policy which is nonexistent. I brought in a pair of pants to exchange with my receipt & the lady (owner or manager) was so rude and down right mean to me. Once I brought the new pants to counter to exchange she harshly pulled down her mask, grabbed the pants out of my hand and put them up to her nose to smell! Then loudly stated actually yelled that they smelled like smoke & would not exchange them! During Covid she put her nose & mouth onto my clothing! Disgusting! Do not know why she thought this because I had 2 ladies with me & neither could smell smoke. She totally embarrassed me and I was never treated so badly in any store. I was intending on bringing a few of my friends there next month but I wouldn’t step foot in that store to be treated like that. Absolutely no customer service or common decency. There are many stores in Dunedin who treat people the way they should be treated. I never write reviews but I had to do this one. Buyer beware.
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January 2022 by Daphne
This store is unmarked (no outside name on the location) it sits smack in the middle of Dunedins Main Street on the same side and a couple of stores north of Strachans Ice Cream store. The store reminds me of “Spencers” with a tropical theme. It carries jewelry, signs, cards, t-shirts, outdoor artwork, etc., many with a humor to meet the needs a of all ages. The prices are reasonable for the area and the atmosphere is welcoming.
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January 2022 by Margaret G.
This is a super fun shop with lots of merchandise to look through. They have the largest selection of beach coverups and coastal souvenirs. The service was very nice and welcoming. Next time my relatives come to visit I will definitely take them to this shop along with the other delightful shops in downtown Dunedin including high end jewelry, art, and a lovely book store. Also gourmet ice cream and popcorn too. Let's support small businesses in our community.
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December 2021 by Lori R.
Very dissapointed in a shop that would order a friend of mine out of the building because she coughed ONCE to clear her throat!! Very insulting to her and in front of her 2 kids!! She will NEVER be returning to this shop nor will her friends.We will be spreading the word about this place and your draconian rules
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October 2021 by David Casella
I visited this wonderful store several times over the past three years, since 2018. On Wednesday 10/13/2021 and today Thursday 10/14/2021, I purchased two Carved and Painted Wood Tiki Tea Light Candle Holders and two Palm Tree and Tropical Leaves Serving Trays, that were on Sale for 40% Off. All 4 items are unique and make great additions to my decor. All employees that I encountered were very nice, especially today the two female employees informed me that the Credit Card machine was down. The tall woman offered to hold the two items behind the counter that I wanted to purchase until the Credit Card machine started working. I gladly accepted her offer. All items were wrapped in a nice Lime Green Tissue paper for protection. Great store located in Downtown Dunedin!Highly Recommend.
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October 2021 by Cynthia Cline
We love this store! So much variety with something for everyone. The new Puppies line was adorable but they were so popular they flew off the rack. Not a worry, the sweet gals there said tell us the size you need and we will hold one for you AND call you when it arrives. Awesome customer service ladies! I now have three items from the new Puppies line. We always bring our guests from the north country to to Palm Latitudes to shop and they love it too. I was chatting with the
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October 2021 by Elizabeth Alwill
This is an amazing store, the customer service is excellent. I know the owners personally and they are great people. I love shopping here for gifts for others or myself. I have no idea what any of these people are talking about saying they're rude, I would definitely not agree. Great store!
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October 2021 by Dave Thompson
Nice selection of clothing and trinkets, however be aware that this store does not have a return policy. This was my first visit to this store. I purchased an item & didn’t see that this merchant only gives a store credit for purchases. I have rarely experienced this & I consider this unprofessional. My guests and I will not return.