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December 2025 by Joe Caldarola
My son was involved in a fatal motorcycle accident on August 12 2025 and they were the company that towed his bike . I lost the sheet the troopers gave me with the company name , we were busy planning a funeral so a week went by before I was able to get the number and call for the bike .They found out he had no insurance and told me the owner was a nice guy and would probably discount the storage and tow which was a relief at such a bad time . When I got there and filled out the paperwork to see it and was given the price of a tow back to my house I was then taken to the Bike . From The moment I arrived i was treated with compassion and understanding . The owner showed me the bike and explained what he could see on the bike as I was standing there in tears and totally crushed . I was then told that he was going to dispatch 2 men with the bike to my home and not charge me for anything at all . There are good ,and kind people in this world and Pfeifers is one of them . I was so grateful , and the tow guys refused a tip .I'm just sorry it took so long to write this . Thank you for all you did .
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November 2025 by Rich Cronin
Nick came to my home to jump start the battery in my car. Unfortunately it did not hold a charge and needed to be replaced the next morning. Nick replaced the battery and made sure everything was running fine with the charging system etc. Very courteous and a gentleman. I have always had great service from Pfeifer over the years. They hire good people!
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September 2025 by shawn corrilo
Great family business!!
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September 2025 by Divine Intel
They truly care about each client, and have Godly owners.
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August 2025 by Pete B.
⭐️⭐️⭐️⭐️⭐️ – Excellent Service from Art
Art did a great job with my warranty repair. He was professional, kept me informed, and made the whole process easy. I really appreciated the great customer service. Highly recommend!
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June 2025 by Peter Coyne
Andrew the driver was amazing! He arrived at my location in Palm Harbor within 10 minutes and he was very courteous and professional ! Would highly recommend this towing service!
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June 2025 by Holly Walton
Super quick and friendly!
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June 2025 by kate kohl
Pfeiffer auto once again did an excellent job with maintenance on my Jeep. This trip was a big one, brakes, tires, and some other fine tuning. Art is especially helpful, very communicative, very honest…(huge deal to a female who knows nothing about cars). He kept in touch with me every step of the way and even called me after I picked my car up to check in on things. Art went above and beyond and found me some discounts on tire bundles which ended up saving me a few hundred dollars. I will continue going back to Pfeiffer auto and I appreciate all their help and great work on my vehicle!
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May 2025 by Kelley Gullo
Could not be more impressed with the service here. Reasonably priced and honest!!!
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May 2025 by Linda Nafey
I just had some work done at Pfeifer. I'd taken it in to get the alternator replaced (it was under warranty; no charge to replace). A couple of other problems were noticed by Art, the head mechanic; some small leaks that could lead to major problems if they became worse. It took a bit longer to get the car back...but boy was that extra time worth it. The car is now perfect - inside and out (thanks for the incredible job cleaning the car). It was also nice to meet Jessica and Victoria, the friendly and understanding office staff. Art, your attention to my car is much appreciated. If any of my friends need a car repair, you, and Pfeifer, will be at the top of the list. Thanks, all!
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March 2025 by Janette Walker
We were on our way on a family weekend trip when my husbands motor on his truck blew a hour and half from home. Since my hubby's truck wasn't on our towing package for some strange reason. I called this company that helped me months ago to tow my car. Since I had fast and great service I called again. Jessica in towing worked with me, called the owner and called towing companys in the area we broke down in to get them to help us. After she found a toll company in Sarasota, she called twice to confirm that they were actually able to help us and they were able to get our truck home.
I recommend this tow company to anybody, Jessica did not have to go out of her, but did. I will always use this company when I need this type of service.
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March 2025 by Kathy Miranda
Andy went above and beyond assisting me with a battery replacement. Outstanding, professional, highly competent service. A real life saver!
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January 2025 by Shelley S
Pfeifer has managed maintenance for my vehicles for a long time. Pfeifer recently went above and beyond diagnosing issues w my 2010 Honda CRV, they ensured I was in the know every step of the way & helped me determine how best to handle the issues.
Their Srvc Mgr, Ken, is incredibly easy to work with, honest & professional; Victoria is excellent managing everyone who calls or walks in the door. And, Dennis, the owner, is very knowledgeable & always fair.
I cannot say enough about this business & highly recommend Pfeifer Auto!
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January 2025 by Paula Lauzon
Had my car towed here because the AAA tech who came to get it, said I needed an alternator. One day later I still hadn't heard from anyone. When I called, I was told by Ken, that no one there knew about the car! I got a call back two hours later that it wasn't the alternator after all...I needed a new battery and my rear break was locked. $90 diagnostic fee, $1100 to fix the breaks and $200 for a battery...and a lot of missed information between the tow truck tech and the shop...I took my car back and will not recommend this repair shop.
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September 2024 by Scott Fairbanks
Had a flat tire with no spare and needed a tow. The dispatcher, Megan and the driver who came out to pick me up and tow, Chris Leipold, were fantastic. They both gave me great advice to get my car back on the road ASAP. Wish I could give an even higher rating than 5/5 stars. This place and that driver deserve an "above and beyond" award on top of 5/5 stars.
