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March 2024 by Amy R
I was told specifically what to pick up from my husband. I go in and relay the message of what I am looking for, and I'm super nice about it. I get the "make and model of the vehicle" comment with attitude from the guy. Fine, sure, I give the info and then once again ask where the item I'm looking for is. He got mad that I wanted to verify it was the correct thing my husband needed prior to purchase. (It was called something different and said things i was unsure of) Verifying by taking a picture and sending it to my husband to ok it. Took less than 3 minutes, and there was only 1 other person in the store on the other side of the store.My 14yo even said the guy was a jerk and shouldn't have talked to me in such a demanding tone. We got what we needed, but we will go to a different company down the road from now on. Hopefully, this company will train their male employees to treat women with the same respect as they do men.
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December 2023 by Miguel Rojas
Great prices.
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October 2023 by Michael Z.
Great customer service from Esteban Rivera. Esteban went above and beyond to make sure I was taken care of. This store is highly recommended.
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September 2023 by Cathy Whitehurst
This store has really helped me out. Esteban takes enough time to make me feel confident about whatever problem I'm having with the Ram. I've never felt uncomfortable with my purchases. It's reassuring to know Esteban has my best interests in mind.
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September 2023 by Jason Anderson
Great store. Always ready to help. No wait at the counter at checkout. They put my wiper blades on my truck right before it was about to storm outside. Great service today.
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September 2023 by Erick Freeman
Busy on phones but helpful when not
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February 2023 by WildSanta Cates
I came in needing a small crazy item not really expecting the store to actually have it but when i asked the female employee behind the register about the item she perked up and became very personal came and pointed the item out to me
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February 2023 by Trey Wilson
Very rude everyone there seems like they hate their jobs
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December 2022 by Sharon Gutermuth
Visiting here with my son and needed some car repair items. Courteous staff. Pleased with visit
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November 2022 by Heather Weaver
It's a good store. They have really nice patient people that work here. You have to have the people who work here look up what you need every time you go for filters and parts because they don't have a book or computer for customers to do it by their self. They have all the fluids you may need for normal vehicles. And they have some accessories that you may need or just want?
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November 2022 by Sally Mitchell
Came in to purchase a battery had no problems the counter guy was getting a kick out of myself and my guy friend with verbal conversation asked if we were married? Both of us at the same time clearly said NO! Haha ? made him laugh he treated us both very good ?
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November 2022 by JuniAni Lorenzo
I have been a loyal customer at this Advance Auto Parts for over 2 years since I moved to this area. Today, one of their female employees (who has attended me before with no issue) treated me in the worst way that I have been treated. I bought a throttle position sensor a couple of months ago, and because I usually purchase ALL my parts from Advance, I made the mistake of assuming I bought it there. I needed a replacement that was covered under warranty. She immediately raised her voice, treated me like it was a burden on her to help me, and was just downright nasty to me. At the end, after her telling me she wasn't going to deal with me and pushing me onto the manager, he found out I had warranty with O'Reilly's. I have never been so disrespected in my life at an auto parts store. I may not be rich or have alot of money to my name, but I've spent hundreds if not thousands of dollars at this Advance, and despite her personal feelings, I should not have been treated this way, nor should anyone else. I won't be back to this Advance ever.
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September 2022 by Elizabeth Fortune
I brought in 4 old car batteries to recycle, because I saw they gave store gift cards. They could only give me money for 3, so I saved the last battery for another time. I got much needed wiper blades, and they installed them. It was an awesome trade off & I got my son some cheeseburgers with the change.
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September 2022 by Patrick anderson
As with all parts places.make sure to bring the old part with you to match up. Chances are what thier computer says fits your car/truck does not.
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September 2022 by Michelle Bray
Very busy but the clerk waited on people who came in after us first and was very slow finding what we needed
