Bird Insurance Group, LLC is an independent insurance agency founded in 1988, with locations in Dunnellon, FL and Crystal River, FL. The agency services all of Florida, with a primary focus on Citrus, Marion, Levy and Alachua counties, including the cities of Dunnellon, Crystal River, Citrus Springs, Inverness, Ocala, Williston, Inglis and Hernando. The mission of Bird Insurance Group is to provide quality insurance products, excellent service, and guaranteed value to its clients. Rayna, an agent at Bird Insurance Group, has been praised for her exceptional customer service. Clients describe her as patient, kind, thorough, and incredibly helpful. She is said to be the epitome of what an insurance agent should be - client-focused, empathetic, knowledgeable, trustworthy, and an excellent communicator. Clients appreciate Rayna's ability to understand their needs, develop personalized solutions, and provide clear explanations of complex insurance concepts. She is commended for her professionalism, benevolence, and commitment to finding the best insurance solutions for her clients. Clients who have worked with Bird Insurance Group and Rayna have expressed their satisfaction with the agency's services. They highlight the agency's fast response times, lack of automated systems, and the ability to speak with a real person from the start. Clients also appreciate the agency's efforts in finding better policies at better prices, as well as their assistance in resolving complicated insurance-related issues. Overall, Bird Insurance Group is praised for its excellent customer service and for going above and beyond to meet the needs of its clients.
Thank you Jessica for the fast turn around. Gainesville Roofing
August 2026
Mike Monroe has been our Insurance Rep for many years.... he is always available for your questions. We will never go anywhere else for our insurance needs!
August 2026
a real insurance agent company, home & auto. Has mature, seasoned agents with actual knowledge of their job.
