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March 2024 by adeel ahmad
I recently underwent a change of address process at the post office, and it was remarkably efficient. The staff was helpful thank you Liz, providing clear instructions, and the paperwork was handled swiftly. The entire experience was seamless, making the transition stress-free. Five stars for the excellent service!Went to the 2 post office in Winter Haven with no help
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March 2024 by Jonathan Ster
Excellent customer service
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August 2023 by Ferdinand Sanyet
Great service
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May 2023 by Kungfu Lou
Recently purchased a new home in the area and I’m still having trouble getting our address sorted out. Post master is extremely rude and would slam our mail on the counter and tell us not to get mail delivered to the only address that was given to us. After 3 weeks of this he told us he will go out of his way to take our stuff to the other post office just to prove a point. I’ve never seen anything like this. Terrible service from the top person in charge.
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April 2023 by William Conley
Stopped past to mail a letter ... registered, happy smiling faces a very short line. Experienced staff.
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March 2023 by rachel Ward
dropped off over 30 packages from a big order week and 16 of them were never scanned in. The lady at the counter always tells me to drop it off at the end because she's busy with other customers and I'm assuming she doesn't want to scan a bunch of packages while people are waiting. I filed a claim and asked if they could pull up cameras to investigate and they said they'd look into it. Its been a week and not response so now I have to reship 16 packages some of which are items that I now have to restock in order to ship and is a huge loss on my part, usps claims no responsibility. If you bring in packages, MAKE them scan them, because they won't want to.
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February 2023 by Laura I. Rosario
They are so quick and friendly, specially the lady named Tammy; she is 100% oriented to serve.
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December 2022 by Markus Smith (CatDaddy)
Fast and friendly
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November 2022 by Linda Buchlinger
Fast friendy staff
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September 2022 by Sophia
I've had a my PO BOX for a few years now and I must say I love coming to this post office. Mrs. Denise and Ms. Trina are the best. They are very hard working women. And I've seen what they have to go through with alot of these customers(I give them allot of credit because I would have went postal along time ago)lol..These women are very kind and caring.. They do look out for and too there customers.
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September 2022 by Richard Woodward
Easy in and out. The staff is great
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April 2022 by Peter Gemmiti
I was helped this morning by Tammy , she was exceptional ! What I like about this location is the outstanding work performance of the postal employees that work at this location. Tammy and others like her at 665 N us highway 17 Eagle Lake, Fl. 33839-3071 are personable, knowledgeable, and very helpful! I also want to share wait time was 3 minutes for me this morning and has never been longer than 5 minutes. Thank you all at this location you should set the standard for all postal locations and behavior!
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April 2022 by Sophia Martin
I've had a my PO BOX for a few years now and I must say I love coming to this post office. Mrs. Denise and Ms. Trina are the best. They are very hard working women. And I've seen what they have to go through with alot of these customers(I give them allot of credit because I would have went postal along time ago)lol..These women are very kind and caring.. They do look out for and too there customers.
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April 2022 by Sunkissed Floridian
Clean but small lady told me to have a terrific Thursday . Thanks ?
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September 2021 by Ms Grant
Whenever I've had a problem with mail, etc, at this Post office, I simply call the manager and it's always corrected or taken care of.
