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November 2023 by Tyler G.
Imagine being called a "Tire outlet" and refusing to mount a set of tires because there "used".
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October 2023 by Christopher Mccarthy
Had an 8:00 appointment for front rotors and brake pads and system flush. These guys did great work and I was out the door at 10:00. Very fair pricing and great customer service in front office. I definitely recommend these guys.
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October 2023 by Katie Ann
Quoted me for 4 new tires, it was a good price but then I told them my situation with a very high mileage car && I won’t be needing this car for very long so they found me other tires that more fit my budget. Then when i cashed out it was even 60 bucks less than my second quote :)Very happy!Hunter was very friendly and thorough when explaining what else my car needed. Thank you guys! I highly recommend.
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October 2023 by Willie Tilton
The customer service was very good. I didn't have an appointment, but I was able to work a deal on some new tires. They saw something and brought it to my attention. I was aware of it and told the technician that I didn't want to do anything about the issue; he understood and didn't try to sell me something. I waited a while and they got the tires on the truck. Considering every I was satisfied and would recommend Tire Outlet in East Palatka. In this fast paced world everyone should realize that things are not always going to be able to get done as fast as expected. I gave them 5 ⭐⭐⭐⭐⭐
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September 2023 by Ryan lamberson
Do not trust there inventory over the phone. I limped my truck over and hour to there shop on and almost blown up tire because they said they had my tire size. When I got there guess what they didn't have it. Keep in mind I called twice to be double sure they had it. The 2nd time I called they were pissy and gave attitude like I was annoying for calling and making sure. Guess they should watch there attitude and double check there inventory. Y'all left me if a very bad spot. Great customer service. ? oh btw the name of the person I talked to on the phone is Brittany.
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September 2023 by T
It was super busy with customers inside the store. The phone ringing nonstop. The guys handled it. All of all the things they had going on they made their customers feel like they was the only one there. The only problem somebody scheduled everybody’s appointment at 8am. so it was a long wait ?. Happy with my brand new set of tires thank you.
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September 2023 by Debbie McKinney
I made a 9:00 am appointment for oil change and tire rotation with balancing. I left my car to be serviced. I returned at 12:30 pm and my service still was not completed. That is not satisfactory!
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September 2023 by Patricia Partin
Busy place but very efficient. Their prices are reasonable and their work is excellent. Would highly recommend them.
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September 2023 by Yarelys P.
Front office guy is very rude and unprofessional. Owner needs to train his staff better... will never get my business and sure will spread the word.
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August 2023 by George A Tsakos
This review is also for the Palatka location! I purchased new tires and had them shipped to the downtown location. I asked them to check my alignment and price a couple other things as well. After sitting for a couple hrs, the tires were done. They quoted me on something entirely different and didn’t even look at the alignment. The girl said “we will check all that when you come back for the brakes”. I left and went back to work. On the way home, my tires were shaking. I made an appointment at the Palatka location, as it was closer and I didn’t want to return downtown. They told me my tires were NOT balanced properly and I definitely needed an alignment. I took another day off of work. After 5 hrs of sitting there till closing, they gave me my truck back and said “we fixed the balancing and we are sorry, but the alignment we tired, but you need cam bolts so we couldn’t complete it, but we will price it and call you”! I said I just need it done. I don’t need it priced as I couldn’t imagine it being drastically more. These tires cost me $1300 of money I didnt have and I didn’t want them ruined. I left there and my steering wheel was at 2pm! The alignment was WORSE! After a week of not hearing from them, I called and was on hold for a while then disconnected. By the time I was able to get the time off of work again and bring it somewhere else, my two new front tires were shot! I got the alignment somewhere else but unfortunately don’t have another 600-700 with installation to replace my tires again so I’ve been driving long distance, a while on a bad tire. I am so disappointed with this company. If you are a tire shop and cannot balance tires or perform a simple alignment. How are you even in business? Now I will be just under $2500 for tires and alignments when this is all done, due to their negligence. I will never return and I hope I can prevent others from wasting time and a lot of money with them!
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August 2023 by Rebecka Hazel
Amazing service everytime I go in! Never that long of a wait. Friendly service, great prices and it's a homey feel. They always have a great movie playing, coffee and peace. I'm sold. I won't go anywhere else!
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August 2023 by william ainworth
Excellent Service.I called and they had me bring my truck right in.Replaced my rotors and brakes also flushed the system.Quality service. Awesome waiting area.My new go to place. A+
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August 2023 by Kim Brown
Had an appointment at 2:30 and left at 4:00 because my car had not yet even been started on. They knew we were there and did move the car into the shop. But that was it. Completely ignored. Watched 2 other customers come in and be taken care of after my appointment. The shop manager said he was sorry but went to lunch and wasn't aware we had been overlooked.
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August 2023 by George T.
This review is also for the Palatka location! I purchased new tires and had them shipped to the downtown location. I asked them to check my alignment and price a couple other things as well. After sitting for a couple hrs, the tires were done. They quoted me on something entirely different and didn't even look at the alignment. The girl said "we will check all that when you come back for the brakes". I left and went back to work. On the way home, my tires were shaking. I made an appointment at the Palatka location, as it was closer and I didn't want to return downtown. They told me my tires were NOT balanced properly and I definitely needed an alignment. I took another day off of work. After 5 hrs of sitting there till closing, they gave me my truck back and said "we fixed the balancing and we are sorry, but the alignment we tired, but you need cam bolts so we couldn't complete it, but we will price it and call you"! I said I just need it done. I don't need it priced as I couldn't imagine it being drastically more. These tires cost me $1300 of money I didnt have and I didn't want them ruined. I left there and my steering wheel was at 2pm! The alignment was WORSE! After a week of not hearing from them, I called and was on hold for a while then disconnected. By the time I was able to get the time off of work again and bring it somewhere else, my two new front tires were shot! I got the alignment somewhere else but unfortunately don't have another 600-700 with installation to replace my tires again so I've been driving long distance, a while on a bad tire. I am so disappointed with this company. If you are a tire shop and cannot balance tires or perform a simple alignment. How are you even in business? Now I will be just under $2500 for tires and alignments when this is all done, due to their negligence. I will never return and I hope I can prevent others from wasting time and a lot of money with them!
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August 2023 by Trish M.
I had an appt too get the oil changed and a tire rotation on my vechicle at 9 a.m. I waited for 2 hours just too get a simple oil change and tire rotation done and didn't get out of there until about 11 or a few mins after 11 a m. Also,I was told I needed a new air filter,I tell them too please go ahead and put new filter in,they told me they got the wrong size so instead of getting the rite size air filter,they just didn't do it.needless too say,I'm not a happy person.it should not of taken 2 hours for an oil change appt.service I received was unsatisfactory.
