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December 2023 by Mil Rob
Great service
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December 2022 by Mary
It's called Fairwinds Credit Union - not Friends Bank
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January 2021 by Rhonda Cadugan
They Will NOT protect you from theft.If your account has any issues they will just let you pay for it. they will then stand behind the ones that robbed you and put their hands out for overdraft fees. And require you to pay that as well. Even if you prove it's fraud, they will still rob you as well. Also know that if they give you a credit for fraudulent charges they do intend to take it back when you least expect it, like months later. They do not have anyone answering their phones. We have tried many times to call the number on the back of the debit card and nobody picks up. We wait anywhere between 20 minutes and an hour before finally hanging up. I'd have to say besides the terrible online experience that is non-existent. Is the policy of: if you can't reach us, you can't file a complaint, we don't have to help you so we're going to let people take what they want. Unfortunately this is not the privately owned bank you want to put your money in.
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April 2019 by Jay B.
I've never left a negative review; ever! But Friends is absolutely the worst bank ever!! They don't care about their customers and take no responsibilities for their employees. Just a short time with them and you'll quickly learn that the banks grossly fails in leadership. They just recently got bought; I hope the new leadership make some changes.
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January 2019 by Beverly Arndt
I have been around 82 years, used a lot of different banks in 4 states, This is by far the best banking experience I have had.. professional , courteous, personal service.. They recognize the worth of courteous service and treating customers like human beings.
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July 2018 by Pamela R.
Went into friends bank to open a account cause we just moved here. The bank manger was such a old snotty bitch,we sat down to do paper work she asked everything almost down to my pantie size. Asked me why my last name changed even thow I had gotten married. After spending all kinds of time, she tells my I can't open a account due to so many name changed!! My name has changed twice are u kidding me.she said it cane up identity fraud cause of my marriage and because I came from Boston so they didn't know enough my history..gee I was there to open a account not give them a history of my marriages etc. She acted like I was gonna rob that crappy tiny bank. I felt very insulted and said forget it and went to anthor bank. Unprofessional rude and acted like u were nothing. Say yourself time don't bother going there. It sucks