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June 2022 by Sean Molitor
Turned in my vehicle Friday evening before the business closed stated that I was going to receive an email receipt on Friday. Did not receive it Friday evening, Saturday, Saturday evening, Sunday, Sunday evening, Monday, Monday afternoon still waiting for the receipt spoke to an individual five times today at the store and still haven’t received anything wanna make sure that I’m not gonna get overcharged U-Haul is fantastic here in Edgewater! When I dropped off my vehicle transport I had a receipt within five minutes at a different Edgewater U-Haul! Also it looks like the truck that I dropped off is no longer at that U-Haul so they’ve either rented it out to someone else or are using it for their own personal use no clue I wouldn’t know because I haven’t received a receipt showing that I turned it in…..
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April 2022 by Patrick Gill
They have always been perfect for me and cheap so I don't know 1 there getting a 1⭐rating
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September 2020 by James Eitner
For the second time in less than a year this place double charged me ! I called and they first said that it wasn’t something they did, then when I went to Uhaul site I found out that they failed to enter the rental as returned as they said they would when I returned it. They were rude on the phone and laced any common sense or knowledge of their job duties and 4 days later have yet called me back to tell me I was getting a refund nor had such a refund been credited to my account. Drive the extra mile or two and avoid this place !!!
