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August 2025 by Matthew Sutton
Edit- My family is actually in the process of getting the postmaster of this location terminated from her job title. USPS is investigating her and I’m contacting city officials and the city manager to hold her accountable. Refusing to let someone change their address isn’t just a refusal to do your job, it’s illegal. If you’re preventing me from receiving important documents that I rely on, that puts the city in jeopardy of being sued. I have not been able to access my debit card in 3 months because this post office failed to change my address after my REPEATED attempts to do so. They never even told me I needed verification after scanning my barcode THREE times. After this, they kept insinuating that I was LYING about my new address. My entire household is extremely angry with this postmaster and wants her fired. I also have several packages I was expecting for months, that this post office REFUSED to deliver. Trust me, I am keeping contact records for this postmaster and emailing the proper authorities. This postmaster’s behavior and refusal to give services to the public is illegal and criminal. This incident will not go unnoticed by your higher management, trust me.
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July 2024 by Kathy Kipper
Every time I mail a card to a friend, it comes back as undeliverable. The address is clearly PRINTED yet they refuse to deliver. Is there a quota for mail to be delivered? And it takes almost a month to get it returned.
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June 2024 by Craig Hickcox
The Edgewater Post Office is rather unusual. The employees are always friendly and actually seem happy. At most post office facilities, the employees are miserable. There usually isn't much of a line or wait. If there is a short wait, the clerks actually apologize for the wait. Other postal facilities could take some lessons from the Edgewater Post Office. James and the other clerks should be trainers for postal clerks at other facilities.
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June 2024 by Tim Autry
Great service!
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June 2024 by Andrew Gaffka
While the staff is friendly the passport process is extremely difficult. Appointments are required unless you go Tuesday mornings. Appointments are only available in very limited hours. I hope this helps someone prevent wasting a trip the way we just did. So disappointing….
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May 2024 by jared ritton
Our mail lady is absolutely lazy multiple times we have received packages smashed in the mail box and damaged. Always delivering other peoples mail to our house despite numerous attempts and letters advising those people do not live at our address. And today got another nice damaged packages because she’s to lazy to get out of her seat.
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December 2023 by Estelle Collins
Always a quick easy visit! Thanks for your great service
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November 2023 by Makenna Brookbank
Glenn and Selena are quick and friendly. Makes purchasing money orders a breeze.
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October 2023 by Alexander Thorpe
Not a long wait when I was here, as they had 2 people helping guests. Full of information and helpful from start to finish. Clean environment and friendly staff.
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September 2023 by Mini :D
Great service
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September 2023 by Lester Allen
Everyone is nice except the Latin guy.
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September 2023 by Chris Sprowl
Friendly efficient customer service!!!!
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September 2023 by Terry Clark
Took months to clear up my mail be returned to sender!!
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September 2023 by Kirsten Campbell
Very nice people
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May 2023 by Shrav Tapal
I love how prompt and efficient the staff is. I was literally in and out in 5 minutes. Selena was very kind and helpful. Made my work so easy. Thanks you guys.
