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February 2024 by Jacob Young
Ran by power-hungry authoritarians. They treat their customers worse than the trash they put on the shelves. Can't walk in with a sealed metal water bottle, reusable shopping bag, or backpack. No fitting room to try anything on. The few mirrors are scratched up and dirty. They poke holes into every garment with the price tag and staples, if you find anything relatively nice, they damage it. Cash only, what a joke. Electronics are a complete gamble. No customer access to a restroom. Prices are better at retail stores for brand new merchandise. The management should feel ashamed for the despicable business practices of this establishment.
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February 2024 by Dana Jackson
Wayyyyy cheaper than the Goodwill
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February 2024 by RKO WHOHOHOHOOA (You.)
The person who answers the phone continues to harass my family by using their business agreement with VVA to schedule bogus pickups. If that's the first point of contact, I can't imagine the place being decent on any other level.UPDATE: they stalked my home, took donations for OTHER charities (leaving a door tag for proof), and things that weren't for donations. This place is just stealing from my home, and Vietnam Vets Of America is covering for them, as is the company Pickup Please. When you've stolen from a toddler, there's no bottom.
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February 2024 by Aizawas scarf
There posting on indeed comes off as rude and sure enough I look at the reviews from previous employees saying the management is rude...yup just like the indeed listing gave off
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January 2024 by Milagros Marrero
They treat their drivers terribly they are super unprofessional the customer service is terrible. THEY NEED STRUCTURE
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January 2024 by Migo Loso
TERRIBLE PLACE TO WORK AT AS A DELIVERY DRIVER! Turn over rate is extremely high. I was let go on the account that I started to attend school. The other drivers and store employees are great but management has no proper structure on how to do routes or deal with drivers. No growth with in the company AT ALL. DEFINITELY very unorganized and their interview process is rushed and SO unprofessional. I didn’t know what I was getting paid or hours until I started my first day. Wasted 3 months of my time to a place that picks up your donations and not pay a dime to VVA.
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January 2024 by Livia Ortiz
I got a beautiful Seiko watch for $289.00 in less than $20.00 including tax. I just put the battery in and that's it. I use it daily. I have bought manycha new clothes
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December 2023 by T P (Tominator 716)
Great stuff - but overpriced.$70 for a bike, $30 for sneakers - really you guys?But it's busy, big and plenty to look thru. Just priced to pay the rent.
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December 2023 by Marie Fortune Pierre Canel
Poor management, all of them are unhappy and always stressed out. The store manager very rude and disrespectful. Don’t waste your time applying.
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December 2023 by JCBEL PRODUCTION
I love it and good price
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November 2023 by Panthony G.
I tried calling but the phone number that's on the website doesn't work it will ring but then the operator will say the number you are calling is disconnected or not in service
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October 2023 by Tiffany V.
- [ ] Dont shop here unless you're use to accepting bad customer service attitudes, or unless you have a hankering for a free lung infection! I've shopped here for the last 15 years and i cant say I've ever had a positive interaction with a single worker, they all seem pretty hateful to be there. What stunted me to write this review is an occasion a few weeks ago in which my mother and i were shopping here and a fire broke out in the back, toxic plastic smelling smoke filled the whole store and not one fire alarm went off, no attempt at evacuation. There was a whole fire but everything was business as usual for the workers it seemed, elderly customers breathing smoke and all. We were only there a few minutes before we took the hint that we really needed to leave for our safety, and now my mother has had a persisting lung infection caused by this store's unruly safety precautions and failure to evacuate the store immediately when an active fire was burning. Decided to pay a visit today to see if the joint was even still in one pieces after that last visit, only to be told upon entering by a stank faced worker that i could not be in the store with a Starbucks drink in my hand. Really guys? I cant shop there with a drink but you can have zero smoke alarms or evacuation procedures? This place clearly has their priorities set. I will not be back, they've gone down hill drastically in the last 5 years anyway.
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October 2023 by juan benitez
Used to work here.The management has a poor attitude towards employees and they like to steal from hardworking people on their way out meaning earned wages.Very demoralizing place to work.The management Kevin, Kelly and Stephanie Carter like to breakdown morally thereemployees of course they pick minorities to do this too.Filing a lawsuit against them.They say veteran owned but that's a lie along with everything else.They take donations under the pretense of VA owned .But the owners never served its a scam to get service men and women to donate to a private business.that treats its military employees like trash but want the donations from those same men and women.
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September 2023 by *
I bought alot of things here, when I went home I was missing a leather jacket that they forgot to bag and when I tried to call them their phone number wasn't in service
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September 2023 by l t
Used to come to this place every week but the prices started to get ridiculously expensive for a thrift shop that get their stuff by donations. $65 dollars for a glass vase , I’m sure I can get one new in the box without chips in Macys
