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March 2024 by Xenophon Hatgiyanikas
Very nice
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March 2024 by Milna Wilson
Horrible experience todayThe worker did not give clear explationAnd was cranky
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January 2024 by Napoleon Boneaparte
The package drop slot handle has been broken for over 2 weeks with no hope of ever being repaired. They are supposed to be open on Saturdays until 12:30pm for service at the clerks counter but, they are closed. Customer service and proper business practices no longer apply in this world now but, they want to countiue to rasies rates, damage, lose and deliver packages late.
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December 2023 by Samii Santiago
One word to describe the vibe here, Ghetto. This is "THE" GHETTO USPS OF NEW PORT RICHEY. Don't go there, UNLESS, you have to and there's no other professional USPS open. Especially if you are not a person who does interact with the post offices much, GO TO the one on MAIN ST., I have never felt the need to leave a review..here we are.ON GOD, I went to cash $20 money order. As I waited in line. I saw a mailman sorting drop box mail, and as he weighed each letter he found, he stamped it and shouted 'suckerrrr'. Because now the customer has to pay $5 or more for not sending the letter regular. All this, and they couldn't cash my valid, USPS postal money order. Please don't go here. It's not what it once was. I been in this town for 22 years. Never again. Very saddening Mary.
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December 2023 by Silvija Dusanic
Unfortunately, the worst post office ever two rude people on the front ,woman with the gray curly hair and other muscle man, I believe Kyle did not helping the customer with the system. They are rude. They laughing at you because people don’t understand how to use it pin pad definitely the worst service in the post office ever
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December 2023 by Dray Sh
I've stopped in for stamps and documents..Never had a bit of trouble.. Even get a laugh with all the services there..However, I have witnessed a couple customers, on different occasions, have unrealistic expectations..I recall one man arguing about a received letter from his on-site PO box, being tampered with. The servicer repeatedly told him she has no idea when or how it was done, and that she's sorry for something she knew nothing about.. the customer had entered the Post Office with the envelope, so from my viewpoint, there's no way to know what happened to the letter, or if the letter was opened after the man's car. But had demanded she tell him how it happened..Overall a cool Post Office location... to me.Have a happy holiday season
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December 2023 by kevin gardei
Just a small neighborhood post office with nice customer service to go along with it..
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November 2023 by Princess H
I usually go to the post office on Main Street but when I drop off mail sometimes I go here. The employees have been nice.There is also a self-service kiosk if you do not want to go to the counter. It is very convenient.
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August 2023 by K Williams
Small, dirty, some of the workers are not pleasant.And they've also gotten lazy because they used to close at 5- and now they close at 4:30. Why? Why not just stay open till five like most other post offices?? Sad. Nobody wants to work anymore
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May 2023 by Rich S
The definition of NOT HELPFUL. Unfortunately their lack of customer service is another reason why citizens hate government run agencies. It’s as if they are doing too a favor by showing up to work. I left and went to the post office on little rd and it was a pleasure. The Madison street post office should be closed.
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May 2023 by Timothy Washburn
Always fast and friendly service at this location
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April 2023 by Jennifer Kelly
HORRIBLE EMPLOYEES!They’re always so rude.
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April 2023 by Susan Coolidge
I will always be faithful to the #1 mail delivery service.. Unfortunately, I'm old school, and I just want to support my United States Postal Service ??
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March 2023 by Victor G.
I have had an item that this post office lost, only to find it 6 months later. Now I mailed a tracked package 3 days ago from this location and it doesn't appear in the USPS system yet.... Avoid.
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January 2023 by Omar Algarin
My father passed away, and after the funeral, I had to return home before the necklace with his ashes was ready. My twin mailed it to me overnight because that is what I asked. I never received the necklace. Neither Post Office tried to help us, not this location nor Little Rocks. Roy told me the place of business was closed, and I assure you my house is not a business. After a month of trying. Both my twin and I were visiting both locations trying to get help. Finally, a manager named Gary went above and beyond to assist me. Marie, the manager at this location, did nothing to assist my brother and said she will call my brother once she spoke with Roy, which was also incompetent. These two managers should try showing empathy and act like they know what they are doing because neither cared.
