-
February 2024 by Konstanty P. Bielanski
This horrible suff, you are lucky, if you can get of and use. Destroyed the top, just removing it the inside for a least 1" hard and could not remove it. Had to use a CHISEL TO GET IN THE CENTER. TAKING BACK TO LOWE'S TELL THEM TO DO WHAT THEY WANT. THEY DONT CARE WHAT CUSTOMERS THINK ...
-
December 2023 by John Apelcede
5 star customer service but you also pay a 5 star price. You always get personal help without having to scour the store for an associate.
-
November 2023 by Kim Lind
Love this store. Great customer service, and knowledgeable, helpful employees. I'm willing to pay a bit more over the big box stores for those reasons mentioned.
-
November 2023 by George McQuilken
Just left the Ellenton store and had the worst encounter with Beth. Drove round trip from Suncity for a part they said was in stock. When I arrived, they did not have my part and said employee made a mistake. No apologies, just attitude. Beth actually threw me out of the store when I asked what she could do and her name and contact number. Stormed off yelling for me to "get out of her store". Wow...
-
September 2023 by T H
I love coming here. The cashiers greet you when you walk in and you never have to search far for help. Reminds me of small town stores. In fact, 99% of the time, someone here asks if they can help you within a few minutes of coming in. At the "other" stores, good luch finding any help at all. Yes, prices are a little higher but I personally would rather pay more and get the personable and helpful customer service you get here any day!!
-
September 2023 by Michael Roy
Everyone here is extremely knowledgeable and very experienced about most every Department they have in the store , that's why I come here
-
August 2023 by Michelle Waldrop
Excellent customer service. Tyler was great, efficient, and went above and beyond. The rest of the staff seemed very helpful as well. Thank you!
-
August 2023 by Mary J
I was looking for a tiny metal washer. I was unfamiliar with the store so I stopped a sales person and asked for help. He not only walked me back to the correct aisle, he asked me more about what I was looking to purchase. He then guided me to a better option than what I thought I needed. Good customer service is hard to find these days. I was very impressed.
-
July 2023 by Howard Davis
Love the small town hardware store feel. Yet this place is huge and has just about everything you need. Friendly staff as well!
-
July 2023 by Frank Perry
Outstanding service from knowledgeable staff second to none. Assistant store manager Zane answered all my questions and was the first class in his service! At delivery it was none other than store manager Mike who assisted Zane with the delivery.Purchased a grill that was assembled and delivered FREE. Chain stores just can't compete with this level of service. Thank you.
-
July 2023 by Lynn Chaney
Love this store. You can go in and only need a couple of screws and that's what you get. And plenty of staff to help you.
-
June 2023 by steve seravalli
Very clean and nice people servicing. You have quite a few items needed. Definitely recommend this place in a pinch. Price are a little bit higher than Lowes and Home Depot. But it’s convenient is worth it.
-
April 2023 by Eddie Koehler
Shop here every year when I'm in town consistently great experience the staff is helpful, extremely polite, store is clean and they have EVERYTHING. It's rewarding going into a business especially in Florida with excellent customer service. Good job and keep it up.
-
March 2023 by Anie Kotti
Nice store. Always good service here! :)But very expensive!
-
March 2023 by Riker 6305
I love this store. The employees are always friendly and very knowledgeable. Some people complain that the prices are to high but I don’t find them that much higher then the big box stores plus I always try to support the independent small business establishment. I went there the other day looking for some paint for my Owl Box project and Beth did a great job recommending and mixing the paint I needed. I also needed a bunch of nuts and bolts and Judy helped me out, in fact she filled out my list in a snap for me. You can’t always put a price on 5 Star Service and this place certainly delivers the goods in my humble opinion. I highly recommend this Ace Hardware location for all things hardware
