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April 2024 by cam b.
Alex has taken care of me the past two times I've come in. He is extremely knowledgeable and personable. Keep up the great work and thank you!
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February 2024 by Nicole F.
Horrible... inept ... infuriating.. Can't complete basic transactions because either their "computers are down" or they are "understaffed"... like that's your problem.. then they push you to people only interested in selling you the moon and stars ... you're there for hours whether you want to be or not.. Do yourself a favor and bank elsewhere..
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December 2023 by George Canale
Worst customer service I have ever experienced. Customers were walking out and closing accounts while I was there. Hours are 10-4 and then when they open they don't have adequate staff to service the line of customers that have been waiting.Whoever manages this place should reconsider the position they are performing poorly at.
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December 2023 by George C.
Worst customer service I have ever experienced. Customers were walking out and closing accounts while I was there. Hours are 10-4 and then when they open they don't have adequate staff to service the line of customers that have been waiting. Whoever manages this place should reconsider the position they are performing poorly at.
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November 2023 by Patti Jaeger
Don't waste your time going to this branch. I walked in for a wire transfer a few months ago, and they told me there was an hour wait and advised me to go to a different branch because they close at 4.Walked in again for a wire transfer today, and they told me there was a 30-minute wait because they needed to honor the appointments while the branch was empty. Both times I went to the branch on 64 instead and got service right away without an appointment.
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July 2023 by T H
I don't know why so many negative reviews, this place is great! Marisol (sp?) is a true asset and is always helpful, smiling and cheerful with my annoying quarters requests lol. It's a shame most people only take the time to write negative reviews, not the positive ones.
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June 2023 by Tanya Sytenko
Antonio Guajardo is very good worker! He is very tactical and patient! He is the best! I love this bank so much!
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May 2023 by D J
Chelsea was super helpful despite me being a pain about opening a new account!
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December 2022 by Emily Patel
This used to be a great bank. Unfortunately, they are never open and close on random days without notice to clients.
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October 2022 by Daniel Glauser
ATM’s not working. Whole place is closed half the time. It’s time to make the switch to chase
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October 2022 by Lynn Ayers
Why have a checking account if you can't write a check for some ones birthday.. and then they won't cash it.. ! Idiocracy all I have to say!
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August 2022 by Jasmin Bärwald
Long waiting time. On a Friday only one cashier. 4 other employees there without any customers/work.
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July 2022 by Michael O.
They have lost touch with their customers almost completely. Find another branch or bank!
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October 2021 by Jeff Goldstein
Never more than one person working the counter. Always have to wait 15-20 mins.
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September 2021 by Ashley Torres
Worst bank ever especially this location went there multiple times during the week at 3pand they already closed their doors but they were supposed to be open until 4. Also no one ever answers the phone there. Longest lines with employees sitting in the desk and only 1 teller actually doing their job. I will be switching banks they are the worst!
