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October 2025 by Cecil Hamm
Excellent Storage facility. Excellent management and follow-up phone call. The storage unit really checks all the boxes I need.
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September 2025 by Julie Kauzlarich
I wanted out of a storage unit that I had been in for 10 years, that would be Public Storage. The manager double charged me, lied to me then the company raised rates far to often and for too much $.
So I went looking for another storage and found one a mile down the road and met the manager (Brandt) who didn’t lie to me, was professional and offered me a fair price which I have taken. I look forward to moving into this space and probably a second one next to it if needed. I hope that istorage treats there customers fairly and I don’t have to move again.
Currently I am very glad to have made the change.
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September 2025 by Stephen Sirk
Still working on review.
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August 2025 by Tammy Kraft
Property manager had great customer service skills!
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August 2025 by Trish Sturiano
I’ve been a customer for a few years and was pleased when it was Hide-A-Way. Yearly increases were expected and manageable but were also clearly communicated with plenty of notice. However, as soon as it was bought by iStorage it jumped up $30 more a month without notice and when I inquired I was told it was an insurance fee. 5 months later it jumps up again an additional $25 without any communication or notice and I am told it is supply and demand.
Appears they can randomly increase your price without notifying you whenever they want. Website still listed the previous price so apparently that does not matter either. I understand a yearly increase but 2 increases within a 5 month period without notice is ridiculous and a terrible way to treat customers.
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April 2025 by Geovanny Cruz
So far so good. It's my 1st day.
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April 2025 by JJ
I was looking for unit in the area for something small to put some things in between a move. I did everything online it was super simple. Prices are very good the first month is free. I got you the small 4 by 6 and I chose a locker and it's way bigger than I honestly thought it would be mine on the second shelf which is no problem for me cuz I'm 6-ft tall so I can see maybe if somebody was a little bit smaller maybe maybe be hard to get into the back so I didn't see a way to request the lower ones although I'm sure if you were to call them and ask for one on the lower shelf I'm almost 100% sure that we can do that for you because there was a bunch of the ones on the lowest you can shop open just for me personally I didn't care I'm tall and I'm young so I can still get up there doesn't bother me.
facilities very clean a girl from the office called me just to make sure that I had everything I needed if I needed a key or you know if I have any questions or anything cuz she was very nice and then when I did go over to the facility itself I was able to meet the manager I think he lives on property he was very nice yeah it's a cool spot because it sits off of 301 the facility is so big just kind of sits back off the beaten path a little bit.
Also I left my mug I use for drinking fluids at the facility the first night I went there and that drink mug can hold ice a couple days and it's still cold so super bummed at first cuz i couldn't remember where I left it and when I went back maybe like a week later I asked them about it and the manager still had it on him so he was able to get that back to me so that was super awesome to me that they didn't just get rid of it right away or anything so much kudos much and appreciation for that. I would highly recommend renting from here definitely a good place.
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April 2025 by Kevin Houston
Brandt is very professional and a great property manager. The facility is clean and well ran.
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January 2025 by Steven Kosoff
Brant took great care of me and what I needed to accomplish. Facility is super clean and easy to access with security in place
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December 2024 by Mike McManus
Good communication I had trouble singing the online forms though
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October 2024 by Cyn Bo
Cheap, clean, fast, and friendly. I'm not crazy about the chicken wire above my unit, accessible by a crawl space. The bathroom smelled like sewage from the drain. Over all content.
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September 2024 by David
Great experience staff is so helpful and the Facility is maintained. I shopped around and by far the most affordable in the area by almost a third. I'll recommend them
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September 2024 by dean anderson
Great facility, super friendly and responsive team, and competitively priced. Highly recommend.
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August 2024 by Jen Robinson
It was relatively easy to rent the unit. I had no issues with that and the man working was very nice and helpful. But my unit was dirty. There was dirt and dead bugs on the floor. The ceiling and walls have holes in them. Other than that it's quiet and not to busy. And I'm paying a great price for a good size unit.
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August 2024 by Thomas Newton
Hide-Away Storage is by far the best. I've used them in Louisiana and Florida. Having contact with a real person is the only way to go! The I Storage system that is taking over a lot of the storage facilities is trash! They are simply taking more jobs away from people for profit.
