Perfumania is known for its excellent customer service and knowledgeable staff. Reviewers highlight the helpfulness and patience of employees like Edwardo and Alex, who assist customers in selecting the perfect fragrances. The store offers decent deals and bonuses for purchases over a certain amount, making it a favorite for families looking for "good smells" without overspending. Customers appreciate the variety of options available and the staff's ability to recommend suitable alternatives, even for discontinued scents. Despite the strong fragrance in the store, the overall experience is positive, with many leaving happy with their purchases.
Edwardo was amazing, he has very good customer service. Thank you for the patience with my very detailed, amazing girlfriend. Great store! Great team. Thank you very much.
November 2024
Everardo was super helpful and patient when me and my friend came in to try to find new colognes!
December 2023
I bought a perfume for a Christmas gift. Alex helped me, very kind and patient. He helped me choose the perfume and was very professional. He is also bilingual
