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December 2023 by Google user
We loved our experience. Eric was amazing, so helpful very sweet! We found a beautiful engagement ring and wedding set! I got proposed to at their store! This is one of the best days of our lives!
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October 2023 by Robert Krob
Very knowledgeable staff and very patient as I didn’t realize my Zales card had been deleted during Covid! Enjoyed shopping here!
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October 2023 by Amy Fetters
Eli was great with updating our account and cleaning our rings. She was very informative and setting up our reminders for our wedding band inspections.
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July 2023 by autumn bascom
We had the pleasure of working with Lakin today! She helped my fiance and I find wedding bands that are absolutely gorgeous and super happy with. She was very nice, helpful, patient and knowledgeable. 10/10 would definitely recommend coming here and working with her.
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June 2023 by Alena 24
My Fiancé and I were shopping for ourwedding rings and the staff was incrediblyhelpful, very professional and really friendly. We worked with Fran and Crystal, theyshowed us a lot of different options,answered all our questions, listened to ourconcerns and stayed within the budget wegave them to stick to. They are the best!!!!? 10/10 We will definitely be back!!!!!
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June 2023 by Tanya Welch
Eli and Kathy were such a pleasure to work with. She gave me so many styles to try and gave me honest opinions!! Excited to come back again!
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June 2023 by Gabriel Bayron
My fiancee and I had an excellent experience here yesterday. Our sales associate Fran did a phenomenal job working with us and our budget for wedding rings. She was very knowledgeable and explained different options to us that led us to making the right decision for us and our budget.
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May 2023 by Mathew Montanez
Eli Castillo showed me great service. Explaining offers and showing the variety of jewelry. Thank you!
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May 2023 by David Benitez
Crystal and Lakin were great!. They helped me get my wife a wonderful set of necklace and diamond earrings. They also gave me an additional coupon on top of the savings I was already getting!. Great store and excellent staff
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May 2023 by John McGee
Title: A Truly Memorable Shopping Experience at Zales Outlet with Crystal's HelpRating: ★★★★★ (5/5)Date of Purchase: April 29, 2023I recently visited Zales Outlet with my son in search of the perfect Mother's Day gift for my wife. From the moment we entered the store, we were warmly greeted and promptly attended to by Crystal, a phenomenal salesperson who went above and beyond to make our experience truly memorable.Crystal's exceptional customer service skills and extensive knowledge of the products available were evident as she patiently guided us through the wide variety of options in the store. After taking the time to understand our preferences and budget, Crystal helped us find the most beautiful silver "Mom" bracelet, which we knew instantly would be the perfect gift.Throughout the entire process, Crystal was attentive, engaging, and genuine. She made us feel like valued customers and not just another sale. Her ability to connect with us on a personal level made the shopping experience not only enjoyable, but also unforgettable.The bracelet itself is of exceptional quality and design, as one would expect from Zales Outlet. We are confident that my wife will be thrilled with her gift, and we have Crystal to thank for her expert guidance and assistance.In conclusion, our experience at Zales Outlet was nothing short of amazing, thanks to Crystal. We wholeheartedly recommend this store, especially if you have the opportunity to work with Crystal, who is truly a gem in the world of customer service. We look forward to returning for future jewelry purchases and hope to have the pleasure of working with Crystal again.
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May 2023 by Bobbi Snowden
Got a engagement band in October it kept snapping from being so thin, went in to see my options and CrystalAssisted me in upgrading my ring to a new one with a much thicker band and it is absolutely gorgeous. Love it!
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May 2023 by TRUCK’N R WAY UP
Thanks to Mrs. Crystal here at ZALES…for always so helpful with every purchase every cleaning and repair services we’ve had thank you so much!!!
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May 2023 by Gracie Murrell
Omg I came in to get my rings cleaned and walked out with a new ring! I was informed I could trade in and trade up!Went from 3ct to 6 ctMy pre retirement ringEli & Crystal made it happen!This Zales Outlets is my go to store
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May 2023 by Taylor Coffman
My wife gets her rings cleaned and inspected for her warranty always fast and curtious service. They go above and beyond and provide a bag if you brought them and dont have anything to put the rings in.
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April 2023 by D Moore
Crystal was such a great help today. Came in too ask a question and she helped us set up a repair to my wife's wedding ring and helped us purchase a couple more nice items. Would recomend doing business with her anytime. Super sweet personality and a pleasure to work with.
