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October 2024 by Melissa Fisher
Great friendly staff
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July 2024 by Craig j Hill
Its the worst bank I ever used the ATM machine don't work both inside and drive thru the teller me I can't withdrawal my money the worst somthing needs to be done enough is enough
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April 2024 by Alex Streb
Outside ATM is always out of cash.
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April 2024 by Yvonne Pedrero
When you call them and go through the whole automated system all they do is hang up on you before they even say hello. I called 5 times with the same result each time.
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April 2024 by James Gaasch
I have had accounts with Chase for years. Called the Englewood Branch and they said that they Notarize documents. Our document is a real estate document to be recorded in Florida so it requires a witness in addition to a Notary. The Branch told us that they would Notarize the signatures, but they can't witness the signatures. Apparently they don't understand that a Notary Public is actually a person that witnesses signatures. In any case we had to drive another hour round trip to AAA to get our document executed. We are not happy campers.
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February 2024 by Sue Kabana
Unhelpful, unfriendly, unknowledgeable…..Englewood Branch Florida
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February 2024 by Josh Balogh
There is no ATM. Don't go here. It's very dangerous.
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February 2024 by L B
The ATMs work everytime and clean inside. Although the employee wasn't very friendly when I told him I can't use torn or marked bills out of the country.
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February 2024 by Ginny Noga
I have banked with chase for many years but about 2 months ago I tried to file a dispute for 3 charges I did not authorize. Chase did not back me up what so ever, they claimed they had to “further investigate” yet it’s been about 2 months now and they have not contacted me or issued me a refund. To file the dispute I had to purchase a fax app to send them a copy of the 1 and only receipt purchase from the company who charged me. The company then charged me 3 additional times for a different amount without my consent. But sending that receipt like they asked was not enough.. I waited and called customer service again to be told they also needed a copy of the 3 receipts from the transactions I was trying to dispute… I do not have a receipt because they were UNAUTHORIZED charges that were taken from my account without my knowledge or consent. I told the representative and she said there was nothing she could do and they were still “investigating”. Therefore I got nowhere and I am out $150.00 still 2 months later. I would have recommended chase to anyone but now I am not so sure I would recommend a bank who does not back their customers up.
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February 2023 by Dragan Valjan
Very helpfull.
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January 2023 by Sharon B.
I just called the branch after being told 3 times by call center that Chase has no cash. I. Edified with supervisor so just called branch to ask what's going on and was treated rudely AGAIN. These people are too big for their own britches. Apparently how dare I question them saving these have no cash. Well I said you had mine
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February 2022 by Joe Traf
they blocked my account with out giving me a reason and then I found out they closed the account. they are holding my money in my savings account and refused to give it to me .The bank says call this number to find out more and no one answers. They should all be put in jail for robbery
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February 2022 by Dale Cook
Sign on window shows "Temporary hours" and they are closed on Saturday. Rode my bike all that way to be disappointed. Please update your hours shown on Google!
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February 2018 by Frank Blum
This is a very helpful branch of a national bank. The people are very friendly. You can complete just about any financial transaction with ease.
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February 2017 by Rachel Emerson
I go to this bank near my work about twice a month. Gretchen is a pleasure to work with when I need to deposit a check or take out a money order. I worked with the branch manager, Melissa, this afternoon to set up a reoccurring transfer to another bank and she was delightful and very helpful! Great staff no matter the task at hand!
