Cricket Wireless Authorized Retailer in Englewood, Florida, receives high praise for its helpful and dedicated staff. Cornelius stands out for quickly diagnosing and removing a virus from a customer's phone, showing kindness, patience, and passion for his work. Customers appreciate his effort and wish he received a raise, especially noting his willingness to work two days in a row to ensure satisfaction. The new employee, Ayzu, also receives praise for making customers feel delighted and satisfied. The store’s owner contributes to a positive atmosphere by being friendly and encouraging staff to help others. However, some concerns are raised about the store's cash and card payment issues, with customers wishing for better functioning credit card machines and cash on hand. Overall, the staff's helpfulness and positive attitude create a welcoming environment.
Have to say Jonathan is so great, love his personality super helpful and knows the product
April 2026
Went in got a phone and Jonathan was so helpful, went above and beyond to help me out and swap all my stuff from my old phone to the new one thank you again super knowledgeable
March 2025
Wonderful! Cornelius was great, he found the problem with my phone very quickly, removed the virus that was picked up from a WiFi connection when we were traveling.