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December 2023 by Diane Yeomans
We bought a poinsettia that immediately started loosing leaves. We let it dry out and still it dropped a ton of leaves. We tried to return the plant and they refused. Don't do business with this nursery. They don't guarantee their plants. A waste of money.
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October 2023 by Lisa Reisdorf
The plants here are so healthy and comparable in pricing. The staff are always helpful, professional, and curteous. They have a great selection of plants and I always leave with more than I went there for!!
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May 2023 by Isabel Mack
I spent $150k on hardscaping and plants with a competitor, Alberto of A&G, because I never got a call back from Gulf Breeze after stopping by in person.
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April 2023 by Stephanie M.
We did not have a great experience with Gulf Breeze. We spent $1400 on 5 trees (4 citrus, 1 avocado). We had them installed ($$) by them & followed all instructions about watering etc. The avocado started to drop leaves almost immediately. I took in the leaves and asked for help to save it. The response was you either watered too much or too little! The tree died within months. No warranty!. The citrus trees were to be of the snowbird variety. They all just finished blossoming just as we are about to leave for the season. So the good news is the trees are alive but the bad news is we will never enjoy fruit from them. Clearly not snowbird variety MRT offers a warranty on their trees and also installs for free. All in all I wasted $1400.
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February 2023 by Sandra Locascio
We called looking for a specific plant and if they had it. We were told yes there were 34 of those plants. Then we were told about the street we needed to turn on. When we arrived we were taken to where the plants were on the grounds. We found what we needed and bought them. They have a large lot with plenty of plants and trees, colorful pots and anything else you might need for your garden. Great place with helpful employees. Take a ride if you need plants. This is a great place, so glad we found them.
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February 2023 by English Jan
New management.. they offered the wood that Hurricane Ian blew down. Great for our charity to recycle up for our raised beds. Lots of variety in plants and shrubs and landscaping
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November 2022 by Ernest Airoldi
The people were very informative about the plants we purchased. We will definitely come back and the prices are competitive to other nurseries in the area..
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November 2022 by Vincent Pelliccia
Great Folks - we ordered three TRaveler Palms and are delighted by the result. Installed promptly and look great. We will be back!
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November 2022 by Barbara Grunes
Stephanie was extremely helpful and went way beyond what would be expected as an employee. I have been a customer for many years and ALWAYS receive excellent help and care! Entire team is helpful, courteous and professional..All the employees are knowledgeable and if they don’t know an answer to a question, they will find out for you.I have brought friends to Gulfbreeze to show them the fabulous selections of plants and everyone is always very impressed! Thank you for your excellence!
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November 2022 by Hey There
Our experience was that they could care less if you are there. My husband and I went there about a month ago. We stood at the counter for about 10 to 15 minutes while others just sat staring at the computer & talking amongst themselves. Finally had to ask them if they could help us. When we did get service they couldn't help us & said someone would call us, which they never did. . My husband stopped by at a later date for a little something we saw & he couldn't get anyone to help him for a long time. Like I said they could care less if you are there or not. Too many other garden centers around that are willing to help & give better service.RESPONSE TO THE OWNER: I did not mention anything about an appointment nor did I say anything about purchasing a shed. I only referred to the lack of willingness to assist us.
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November 2022 by Mary G.
I tried to exchange a geranium for the color they promised it would be, but was told they couldn’t take it back because they couldn’t do anything with it. I can’t either. I understand I didn’t have the container, but I did have the receipt. I understand their policy that once it leaves the store there are no returns. Sadly, I walked away. I wanted to get a few more, but no thanks. I would have thought an exchange would have been ok, but I was wrong. I really like their plants, but just saying I’m sorry wasn’t enough for me.
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November 2022 by Karl S.
They used to be good.We spent thousands of dollars with them.Now, other than the person who answers the phone, they don't bother responding.Go elsewhere.
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October 2022 by Pam B.
I have purchased 4 quality palms over the years at Gulf Breeze. I have appreciated their customer service, honesty and promptness when installing my palms. Quality is definitely there always!
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August 2022 by Kay R.
We were in dire need of landscaping. Gulf breeze came to the rescue. Mike, our landscape designer, is one of the nicest, most professional, experienced landscape designers in the field. He responded quickly, the prices were reasonable, and he was more than willing to move a few things around last minute. All of the plants and trees were very healthy. The crew also very professional, friendly, and timely! They arrived at 7:30 am, cleaned up at the end of the day, and Answered all of my questions. Again, highly recommend. In fact we look forward to using them again in the near future.
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July 2022 by Robert B.
I spent several emails with photos, and diagrams to get a plan to update whole front landscaping in the weeks leading up to a photo shoot of our home. Got a quote from gulf breeze. Called and scheduled the install. Show up at store a day early to verify install was a couple days before the photographer........., They never scheduled it. Told me they needed full payment up front before they even schedule. Unfortunately they didn't tell me that!!!!!!! In any email or phone call. Then at store of course it was all my fault. Don't bother I sure won't again.
