“Never had a single issue shipping a returning anything from the store. Great people. Was also just told I was the best customer they've ever had. Definitely deserves five stars!”
9AM - 5PM
2357-3 S Tamiami Trl, Venice
Mailbox Centers
“I love going to Cole’s postal center. First and foremost, not only is the service Efficient, friendly and consistent. What’s comforting is the staff has not changed. It’s the same staff that worked at this center previously. With the holidays so busy and speaking from my experience these last couple of weeks, Nick and his staff have made it so easy for me to get my packages out on time and in the most efficient way and price. Unfortunately, not everyone thinks of the stress that the staff goes through at such a busy time of year. And not everyone is understanding and cordial when they correct our mistakes the best they can. There are a few people who don’t get it! I am very happy for the gentleman that was able to retire. And I think he is proud to have left the center in a good strong and caring staff!”
“They were able to assist me quickly from the moment I stepped in the door to the moment I left. Everything was very efficient and I greatly appreciated that because I didn’t want the transaction to take very long. I was able to bring in my Nespresso capsules to be recycled and also pack and ship a present to my grandma! The associate helped me pick out the right packaging material and we got everything finished very quickly! I have returned to this store multiple times now😊”
“These people are so friendly and helpful. I used their services for notary and they were incredibly helpful. Also, when bringing packages to mail I ran out of tape for the labels and the guy just got out some appropriate mailing label plastic bag things that I could slip the label into and affix to the package.”
“My experience at the Cape Haze UPS store has been nothing but exceptional. The staff are friendly, resourceful, efficient and work hard to provide great customer service.”
“The staff is knowledgeable friendly and efficient. In addition, the store is very clean and organized. I always feel as though my package is safe with them. Other locations I am not always confident of that.”
“I shipped a package using the store. I was a little upset number one because it was never any tracking, but the package ended up being lost. It did take me a month to try to get some satisfaction, but after meeting the owner, she took care of it. They do need to work on customer satisfaction when somebody leaves a phone number somebody should get back to the customer. So I deleted my bad review to put this review in. It’s not the store’s fault that the package was lost. It is UPS‘s fault but UPS doesn’t wanna take the responsibility and puts it all on the store!”
“I came in to The UPS store this morning and had such an amazing experience! Both the manager Sarah and employee Melissa were very knowledgeable , friendly and very efficient!!! I will definitely recommend everyone to come here! I come in often and have always had such an amazing experience!
Thank you Sarah and Melissa!!!”
“Had a great experience at the UPS store # 0123, in Englewood, FL today. The young man did a great job with lots of customers and he was alone in the store today.”