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“Yesterday I was helped by Brian, just wanted to share how grateful I am for the amazing help I received from a UPS employee yesterday. They went above and beyond to assist me with my package and made the whole process smooth and stress-free. Their patience, professionalism, and friendly attitude truly stood out. It’s rare to come across such helpful and kind service—thank you for making my day a whole lot easier!”
“Pleasant people, lovely store. Dennis has managed to save me more than $20 on shipping something to Europe. Packed everything himself, I just had to give the info and pay... that's what all customer service should be like. Employees are happy and take pride in their work; very 90s vibe, even have a mandatory classy goth girl in there.”
“So grateful to Sonia who did a special favor for me! Every time I go to this store, I am greeted warmly and the staff is extremely kind an considerate! Thank you!”
“The UPS Store in Wellen Park is truly the best of the best! I travel frequently and use UPS nationwide. This store is the Best of the Best! Always friendly service. Always staffed appropriately. Always staffed with conscientious and happy and knowledgeable employees! Clean. Organized. State of the Art Automated Return Station. Great Location too! And just look at those smiles! Thank you!”
“This place is awesome! Everyone is very nice and helpful specially the employees. The cost is very considerate as well!
They are bilingual
(Spanish and English)
I wish more people knew about this place!”
“Amazing service from both Vic and Karen. They helped me think through the best way to approach the shipping of content in the safest and most efficient way. I was going to do it all myself but coming back tomorrow because a need their help and I value their expertise.”
“very quick to get everyone done. went to the store down the street and it was a madhouse. came here and saw a similar line but this one was actually moving. robert is a great and efficiant worker and the vibe here is super”
“Christopher and Jeffrey are truly exceptional at what they do. Every visit to this UPS store is a pleasant experience thanks to their dedication, kindness, and respect for every customer. They are always ready to help with a smile, solving any questions or concerns quickly and efficiently. Their outstanding service sets an example not only for UPS but for any business that cares about great customer service. Thanks to them, this will always be my store. Thank you both for your commitment and for always making every visit so easy and pleasant!”
“Employee 308159 is incredibly knowledgeable and efficient! I will always give up my place in line until I am her next customer. When I forget how to get a return slip on my phone, she politely helps me through that process. I always meet people who prefer her assistance over any other worker. When I had a package to return last Saturday the young man was very nice but gave me wrong information and told me I had to come back next week. When I returned this a.m. and waited for employee 308159 she immediately figured out that the problem was my return was to FedEx! I could have been told that last Saturday and saved me today’s trip. Employee 308159 quickly told me where to find FedEx. She was working solo this morning and there were 6 customers in line when I left. No other employees had bothered to call in saying they would be late or not in at all.
This employee deserves a bonus!!!
M.F. Lowry”
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“I recently had a serious problem coordinating an outbound delivery on a Saturday morning. Their UPS staff—Casey, Jagu, and Mehul—went beyond standard service to help me make it happen. Thank you all!”