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November 2023 by Turtle Moreau
Tow truck driver was extremely professional and friendly make a big difference very greatful
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October 2023 by Ace Crixus
Horrible work ethic, took my daughters Sebring there for a control arm replacement and they tried to make me replace the entire front suspension. When I said ok, they declined working on the car stating it’s too old. They just didn’t want to do the work. Lazy!!
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August 2023 by David Perez
Absolute worst customer service and attitude from the front desk lady. Zero stars for her.She was rude, childish, dismissive, disrespectful, and does not know how to be humble or de-escalate a situation. She instead makes excuses for herself even though she messed up, hardly apologized and if she did it was not sincere. As I spoke to the owner about the situation outside of the building, she further escalated the situation by rushing outside the building to join the conversation and “defend herself,” after initially running away from my conversation with her inside the building, so she could run away and explain her side of the story to the owner before I could.To further make the interaction that much more hilarious, while outside she miserably attempted to tell me to leave the property as if she wore the pants. She clearly did not because I called her out on it, and she said nothing and just looked at the owner waiting for him to do something because she has no power. Probably thinks she has some sort of power cause she’s banging the owner. Cause she called it “her property.” Yet when I asked the gentlemen who came outside to speak to me if he was the manager, he introduced himself as the owner.She was also told to go inside by the owner but she wouldn’t listen to him and continued to argue with me. She also put her hands on the owner and basically assaulted him when he told her to go inside, but I’m sure he won’t press charges cause that’s his honey boo bear.Careful who choose to help run your business. Short staffed or not. You made a mistake. You say sorry, and you own up to it and you stay humble. Twice the pride, double the fall.
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August 2023 by Вадик мозг
they towed my car to their parking lot and did not return it to me. burn in hell. you are not human. you took away not just a car from me, you took a year of my life from me
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July 2023 by Eric Hronowski
I'm 65 and have used a few garages in my time; I feel comforted by their good communication, honesty and level of workmanship. I'm responsible for our work vehicles and my wife and my personal vehicles and all of our interactions have been positive.
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May 2023 by Tom Francis
They stepped up and helped me quickly with an emergency tire repair. Friendly, helpful and efficient. I will take my business there in the future.
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April 2023 by Jennifer Yater
I was a walk in needing a alternator. Within 2 hrs I was driving home. Thanks bunches. Professionalism is way above the others.
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March 2023 by Aneilia Klebba
Made appointment for 2 new tires and oil change1abd 1/2 later I was done and homeThat's the reason why you should accept appointmentsWas quoted between a 2.5 and 3.5 hour wait at other location and a 1 hour and 45 minutes post check in notice the tires didn't come in want to wait longer ?at another locationNo really ??Thank you Stern and Brun's
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March 2023 by Megan Roberts-Eberle
Got us in immediately, and our tire with 3 nails was patched 15 minutes and 30$ later. Great service.
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February 2023 by Jill Dunn
I called them at 3:30 on a Friday (today) because my car wasn't starting without a jump. The gentleman on the phone took time to listen to me, basically diagnose over the phone that I needed a battery and check to be sure they had the battery I needed before telling me to come up there. They took care of me in less than an hour! If I could give them 10 stars I would! Excellent service!Service: Auto battery maintenance
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December 2022 by karen Buxbaum
We’re able to inexpensively repair the plastic undercarriage that I ripped on a wheel stop. Fast and pleasant. Thank you!
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November 2022 by Kathleen Bruveris
Wonderful experience! Great ! Thank you for working me in this morning! Oh! And the price was the best part!
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October 2022 by Ed Johnston
Thank you Robbie Joe Jimmy for getting me back on the road. Picked up a nail in tire after the storm. Fixed it immediately. My timing was good. Great job. Thank you.Service: Tires
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October 2022 by M Bix
I know things are busy after the hurricane, but don't have rude people working the front desk. First impressions mean a lot!
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August 2022 by Raymond Guilfoyle
needed a quick tow and they were the only company with a quick response very professional, affordable, and reliable! I wanted to give a tip but had no cash and the guy did not want one anyway. Would call them back everytime..After a roadside breakdown, I called Stern and Bruns Garage to get a tow. After 4pm on a Friday afternoon, I only had 45 minutes to get my vehicle towed to Ford. The customer service on the phone was phenomenal, and she dispatched a tow truck while I was still on the line. I was able to pay with my card over the phone, and the driver was roadside and had my truck loaded in less than 20 minutes after I called. Fast, professional, excellent customer service and value. I hope I never need a tow truck again, but it’s great to know we have a quality local company to turn to when you need it.They told me they dont accept credit or debit cards for towing or picking up my jeep that was towed if that's the case how did this guy pay for his service he said he had no cash so he must've paid in rubbles there's two reviews that said they paid with cards and they told me only cash
