-
March 2024 by Colin Smith
The staff is always so pleasant and helpful at this location. Come here multiple times a month and have never had a bad experience. I do wish they were open longer on Saturdays but not the staffs fault and they do have the self service kiosk
-
December 2023 by Jim Budinetz
Sent a package and bought stamps. It was December 18th so I expected a long wait, but they had all 4 counters open and they were very efficient. I had clerk #58, and she was helpful, efficient, and friendly despite the heavy flow of traffic.I always use them. I was in and out in 10 minutes!
-
December 2023 by Timothy Robnett
No updates ordered over two weeks ago . Can’t get an answer where my package is extremely frustrating. She says they will update in a couple days a week later still no update. Never had a bad experience besides this place. Pretty sure they lost my package at their place and never shipped to o begin with.
-
October 2023 by Karen Moore
The gentleman clerk was very competent and friendly. Great attitude. This is not my post office area so I don't know about the carriers. My husband is a retired carrier and he says if the supervisor is good and treats the carriers and clerks well and with respect, they will like the job a little better and have good attitudes to customers. It is often thankless work.
-
September 2023 by Florida Aerial Pics Drone Photography
DO NOT GO THERE FOR PASSPORT RENEWALS!!!They said that they check passport renewals for errors and ship. I paid for the expedited service, the guy that checked it for errors missed the fact I failed to sign it and he also failed quoting me the renewal price I made the check out for. I basically threw away my expedite fee of $60 or $90 dollars and now have to reapply again.
-
June 2023 by arrian horowitz
They've lost at least 5 of my packages. Half of the time they've been delivered to my neighbors and I have to do their job for them and track down my packages. When you tell them about the issue they blame you and speak to you as if you're 5 years old. Don't bother complaining just file a claim with the company you ordered from. Ridiculous customer service.
-
May 2023 by Melissa C.
Absolutely horrible customer service! I don't drive so I rely heavily on mail and package delivery. Ordered as usual from Walmart. Package was followed as always for delivery updates. Was informed that my package arrived yet. No package. My husband and I were outside the entire day. No mail was delivered. I will absolutely never rely on Englewood Florida's b******* customer service and absolute zero assistance. Thank you for allowing my animals to starve since it was an entire case of food that was apparently stolen right in front of our house. Zero use for these people. This is why customer service is going to be automated. Extremely unhappy customer. I will spend the money to have a reputable company deal with any future delivery I have.
-
April 2023 by Dean Y.
EVERYTIME !! They deliver my packages directly under the 2 signs that say to deliver in the rear carport!!Can't these people read?? Amazon has no trouble? This has happened 7 times it my address..I will come and see the head person.
-
March 2023 by cindy reed
Had a friend come to visit before her cruise. She had forgotten her passport and had it Xpress shipped here With a few other items. Since she doesn’t live here, the post office refused to deliver it and returned. Didn’t even bother to knock on the door. So now she’s out $2400 for a cruise that she can’t get on with that her passport and this post office really doesn’t care. The package is insured and they won’t take the claim because they said she should have done a change of address. She didn’t move here!! So rude and indignant when we were trying to find out how to get it back here.
-
December 2022 by Alicia Hall
DO NOT GO HERE! They are horrible!! I sent out 8 packages with 8 different addresses and they sent them all back to my home address. They will not give me a refund for THEIR MISTAKE. It CLEARLY says TO and FROM. Horrible customer service. $42 wasted on their own benefit.
-
December 2022 by David Spitz
And all my years on this planet, I have never been to a United States postal service that has staff as friendly, and caring as the Englewood post office on River road in Englewood, Florida. Every single time I go to the post office they are friendly, efficient, and it's a great experience. This is a rare event at a post office in my opinion.
-
December 2022 by Emily Ring
Rita was super nice and helpful, this was the only location that was willing to process our passports as fast as possible! I don't think we wouldn't be able to make our trip if not for Rita! Thank you to USPS and Rita
-
December 2022 by Donna Jenks
We went Aug 15 ordered our passport cards man said we had to send birth certificate to this is Nov 9 leaving on our trip soon nothing went there twice to get help said we go to web site or call they tell us need tracking number but they can't give us one so dissatisfied don't know what to do can't get help
-
December 2022 by Kris
Kim was great help and gave me the resources I needed for passports and this was the only location that answered the phone.
-
November 2022 by Loli Thawley
Englewood USPS is the absolute best mail location. I’ve lived in many places, use USPS often, so I have some experience. The staff is helpful, polite, genuine. I drive a little further to use this location for the reasons stated above. Thanks to the Englewood postal workers.