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August 2023 by Kyle Dunn
No one ever answers the phone, the branch operates at a snails pace, the sense of urgency to help a customer is lacking and the staff doesn't really practice active listening as they always try to push a program that doesn't even fit your needs. This branch needs new management.
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July 2023 by Cesar G.
Great location!Easy access and convenient
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March 2023 by Jenna Lewis
Joseph is so helpful and kind, and the manager (a short haired woman) is very knowledgeable and confident. There is sometimes a line, but the folks working here really care and put in the effort to service everyone as efficiently as possible.
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November 2022 by Eric Donihoo
Cathryn and Kellie are fantastic. Service by the people working there is fantastic. They need more help at times but the quality of the personnel they do have is great.
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October 2022 by Omar Alazemi
Very friendly employees and fast service
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September 2022 by Ron
Saturday mornings is the worst time to visit this location. They have 1 teller servicing all customers on one of the busiest banking days. Just to add that I have been a loyal customer for over 12 years not only for everyday banking but for equity loans also. All I was there to do was pick up foreign currency I ordered, and the manager advised that I needed to wait in line. Back in May I performed the same transaction and the manager at that time went behind the counter and provided me with the currency.
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September 2022 by Charles D
They closed down the BOA on San Carlos and now this is the only one around. Always a long line, and only one single ATM outside. Terrible, no excuse. As good customer service and experience as Walmart. No thanks. Changing banks soon that’s for sure.
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January 2022 by Chris Kentrus
Garbage cans have better customer service.
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October 2021 by Ohm
Slow and incompetent staff.
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April 2021 by Lisa Napoli
Always frustrated with this particular branch. Unfortunately it is my closest branch. Very poor customer service. Always tempted to just withdraw my money, close out my credit card and checking account and go elsewhere. Banks are like dentists, a dime a dozen. Bank Of Anerica seriously does not train their people well. Not accommodating in the least. This branch used to be a lovely place to do business. Very disappointing
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August 2020 by Clay Bresnan Realtor
Love the people in this bank, however, 1 teller 9 out of 10 times you go there. Wait is often over 20 minutes, there is no drive through option, 5 computers sit empty while line sometimes grows out the door... Unnacceptable - whats the point of staying open when you have one teller working
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February 2020 by mary ann massie
I love this Bank of America. It’s easy too get in and out and they have Saturday hours. Awesome staff. Christina is so amazing.
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February 2020 by Adam Barq
Teller was knowledgeable, speedy and provided great service. BoA needs more tellers like herself.
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November 2019 by Jonathan Cantu
Alway 5+ people waiting in line with one person working the line. While 3-5 other worker are talking and not helping.
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August 2019 by Chris Hensley
Terrible hours, ATMs often down, amateur employees, and slow service. B of A gets worse by the day.
