-
February 2024 by patricia mercado
Love every moment, lots of help and beyond, will be back.
-
December 2023 by Brithany reyes
Our sales lady Sandy was a delight she was so helpful when 2 workers didn’t even want to help us or even check the system total recommend coming in and looking for her to help you in your next purchase
-
December 2023 by kerstin abele
Heaven, I mean it. So many beautiful bags and if you are lucky you can get them for a decent price too.
-
October 2023 by Dasha Alcantara
I went in to buy a small bag for myself and the people that greeted me were nice but the lady that rang me out was so rude! She didn’t say anything to me when I went up there and then when i asked her if she could get me a newer bag instead of the one on display she argued and said it’s the same exact thing. First of all i know it’s the same bag but the one in the back hasn’t been touched yet so i was just wanting a newer one ?? Also she gave me the smallest bag she could find and just stuffed the purse in there. I don’t know her name but she was an older white woman with glasses. Coach is not cheap so it’s annoying when you go to spend money there and are treated bad.
-
September 2023 by Me WhiteLion
The manager today went above and beyond customer service! I brought in a purse I purchased which had a zipper flaw, and she was able to let me exchange it because it was still under their 12 month warranty. Then she gave me discounts galore!!! They have the best prices and all the colors you want!
-
September 2023 by M H
Wendell went above& beyond to help me purchase & get my gift out to my daughter in time for her birthday.Thanks so much WYNDELL?Great customer service!!!!
-
August 2023 by Julian “Jot23” Szymanski
Love it especially sale prices. Actually they have something to buy. Liked it. Bought three hand bags.
-
July 2023 by SANDRA MILENA PUELLO TERNERA
Laura the store manager provided one of the finest shopping experience that I have ever encountered. I will always buy there again.
-
July 2023 by kevin Warshel
nice store nice staff no fitting rooms. They suggested I buy a shirt for almost $300 and then go to the public restroom to try it on.
-
June 2023 by Cheryl Haworth
Clearly Teresa has issues with returns. She purposefully asked for phone number, email address repeatedly in order to process return. She had the receipt in hand with UPC code yet delayed the process with no smile, no positive interaction at all, none, nothing but bad vibes. Rather, off putting both when I bought the product and when I returned. On a quiet Friday morning, imagine how she is when there are actually customers in the store. Training in customer service badly needed. For what it’s worth the key holder was no happier! This store is an unhappy place!To add to the misery….I left my key on the counter and when I returned she was standing in the same spot, not one word about the keys until I told the key carrier I would to call the police, then suddenly she says ”is this what you are looking for” handing me my key.Had just opened, not another customer in the store!
-
April 2023 by Mary OLeary
One of my favorite stores! Robin helped me find the perfect purse! Such a wonderful experience!
-
March 2023 by CED
Was offered help right away. Everyone is always friendly when I go. Bought a bag at Ellenton Outlets and brought back here because it’s closer to home and I didn’t care for the bag. Easy return. No issues at all.
-
March 2023 by Princess P.
Spent almost a $1000 (and much more before)and did not have a good experienceBought a Blet they were missing in an extra small, the sales rep said that I can take the small and she'll make more holes for me which she didn't. 3 weeks that I cant wear this belt because it is too big and I've been waisting so much time going places looking for that gun machine with no success.Ordered boots to wear for my work.3 weeks later finding out that they shipped it but instead of to the apartment to the leasing office which wouldn't keep it because I am in an ARBNB which I spesified and explained. Had to repurchase and have to wait for an additional week which I am leaving the place I am at so will probably have to bother someone and pay them to ship it to me again.I understand that Coach can not afford over night shipping after 3 weeks of wait.I've been loyal for many years but no more coach for me.
-
March 2023 by Bryan Filson
Great value, I love their designs. Classic but stylish. It is very popular though so there might be crowding or a wait. Definitely worth a walkthrough.
-
March 2023 by Monyet
Staff kept the themselves, no one approached and asked if I needed help. Just yelling across the room if I needed help.
