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February 2024 by Cyndy Rathje
Very friendly. Very helpful.
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November 2023 by Randy Nelson
We had a terrible experience that has left us wondering if we should change pharmacies. The problem was specifically with the pharmacist, he was rude and condescending after my wife dropped off two sheets of prescriptions with 4 prescriptions total. One prescription on one sheet and three in the other. One prescription was filled after waiting in the store for 30 minutes. When she then asked about the other three prescriptions the tech said they weren't ready yet and that it would be another 20 minutes, so she waited in a chair at the pharmacy. Got in line again then only 2 of the 4 prescriptions were ready and my wife said there should be 2 more, and the tech turned and said to the pharmacist that there should be 2 more. The pharmacist said from the back area, "We only have 2 prescriptions for you, there are no other prescriptions." Then my wife said she brought in two pages of prescriptions with a total of 4 prescriptions. Then the pharmacist looked irritated and started sorting through the prescriptions then he stopped, held up one of the papers that had only 1 of the prescriptions and said, "this is the only prescription we have for you, there is only 1 prescription on this page." He said it very condescending so that all of about 10 people waiting behind could hear. My wife said "no I came in here 1 hour ago with 4 prescriptions", and that there were 2 sheets, not just one and she pointed to the tech that she handed them to. The pharmacist then asked the tech if she had brought more than one prescription in. The tech said yes and looked through the sheets and said it's right here. The tech said "oh I didn't realize there were 3 prescriptions on this one page, I'll get these filled", a different tech at the register said, "sorry they'll be ready in 20 minutes." My wife said, "another 20 minutes I've already been here over an hour, I'll be sitting here waiting." Nothing was said by the irritated pharmacist at this point, no apology nothing, he just dismissed her. After about 10 minutes her name was called, she then had to go to the back of the line of around 4 people. It's hard for me to imagine the absolute, disgraceful lack of professionalism and or customer service. Up to this point all of our interactions with this CVS have been fine. I would like to hear from management acknowledging that our experience has been noted and addressed.
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October 2023 by Dave Jones
A few months ago I changed to this CVS location inside Target from another CVS store and it was the best decision. I rarely have to wait for service and they process my order promptly. I have never had an issue with any of the associates or with any of my scripts. I just follow the FDA requirements and CVS procedures and all is good. Finally I have a stress free visit to the pharmacy.
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September 2023 by kathy procranik
Today I stopped by CVS on Mediterranean in Coconut Point, Fl. The pharmacist was not only unhelpful but rude. She spoke to me, a senior citizen, like I was a five-year-old child. She was very condescending. I would not recommend this pharmacy. I am moving my prescriptions to Walgreens. I might add that the pharmacy staff is new. I don’t like being scolded a person who’s supposed to proved service.
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August 2023 by Khris Pannone
This pharmacy was fantastic, until now the pharmacist John, from the CVS near Miromar has switched here. He is ridiculous. He gave my husband the wrong vaccine. He refuses to listen and is incredibly arrogant. Guess we will switch back to the CVS near Miromar! Hope he doesn't go back!
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July 2023 by Dorothy Puhy
I've used many CVS pharmacies over the years, and this is consistently the best I've experienced. The staff really seem to care. They take initiative to identify and correct issues.
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May 2023 by Arsalan M. Namdar
CVS pharmacy at Target on Mediterranean Drive, Estero, has a professional and friendly staff.I consistently have quick access to the pharmacy team when needed. They make every effort to provide a positive experience for me by timely filling my order, answering my questions, and following-up with a professional and courageous manner. I highly recommend this store.
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April 2023 by Lauren Mitchell
Pharmacist tech with short brown hair was extremely rude and refused to give me my birth control pills even though it was during pharmacy hours and I had gotten a notification that it was ready to be picked up. He was also incredibly rude and passive aggressive. Not a good customer service look.
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April 2023 by Bill T.
poor customer serviceextremely long time to get prescription did not get script in quoted time
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February 2023 by Realtor Jeannie
Very helpful Pharmacist Able helped me find a much better price for my prescription -which had doubled in price!!
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December 2022 by RL Martin
Wanted to give a BIG shout out to the great job Shay is doing at this CVS -- she's been given less hours and MORE WORK to accomplish in a smaller window of time but handles it all with a pleasant smile and attitude which is WAY MORE than the competitors at Walgreens are doing . Shay was very accommodating and administered COVID vaccinations before you even knew the needle was in your arm!! AND I HATE SHOTS!!!Didn't even feel it! Thank you for a job VERY WELL DONE Shay ??? Hang in there and keep up the great work !!! We all need people like you in our lives!!!
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May 2022 by Justin Washburn
First off, I'm not one to typically leave bad reviews. The staff there is usually fantastic. The newer girl there (in the lab coat) is very rude, and unhelpful. More important for her to take a lunch brake than help me. All I needed was a question answered. She cut me off and said "we're going on lunch. you can come back afterwards". I've now had multiple encounters with her, and it's always very unpleasant.
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April 2022 by Michael Sturrup
Knowledgeable and caring staff! Been coming here for a couple years without any issues.
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April 2022 by RL M
Wanted to give a BIG shout out to the great job Shay is doing at this CVS -- she's been given less hours and MORE WORK to accomplish in a smaller window of time but handles it all with a pleasant smile and attitude which is WAY MORE than the competitors at Walgreens are doing . Shay was very accommodating and administered COVID vaccinations before you even knew the needle was in your arm!! AND I HATE SHOTS!!!Didn't even feel it! Thank you for a job VERY WELL DONE Shay ??? Hang in there and keep up the great work !!! We all need people like you in our lives!!!
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March 2022 by George Pruett
If I could give less stars I would. What rude people you have working to deny me at 1:28 to pick up my script. Mind you they texted me at 1:27 and said it’s ready. I understand you have a work break But it would of took one second to give it to me and it wasn’t even 1:30 yet. Terrible. Then the lady just kept saying no we are closed not a hey how are you just nope we are closed. Rude !