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November 2023 by Jeffery Cundiff
My salesman were, as always amazing and very attentive to my requests and needs in my vehicle. The managers were extremely friendly and also very accommodating. This is my multiple purchase from this dealership and I will always come back.
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November 2023 by Tad Isaacs
Had an appointment for an oil change and tire rotation, 2:30, and I arrived 15 minutes early. After 1 hour and 30 minutes, I walked out to check on progress. They had not even pulled the truck in yet, started complaining about the long wait, and then they finally got to working on it. It only took about 15 minutes for the technician to actually do the work. I wouldn't recommend having service done here. Also, $145 for oil change and tire rotation is way too high. (Edit) they did take $30 off for me having to wait so long. But the long wait caused me to miss my next appointment.
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November 2023 by Megan Knight
Danny Aragon is a great salesman. He listened to all of our concerns and what we were expecting with the vehicle purchase. He was upfront and honest and knowledgeable about the vehicles. I’ve never had a car buying experience go so smoothly and quickly as he did for us. Love my new Traverse!
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October 2023 by Glen Clasen
Awesome experience buying my new truck at Estero Chevrolet! New Car sales representative Paola was great and was able to get us the best deal on our new vehicle purchase. She was very nice and professional. Paola answered all our questions and gave us the best value she could for our trade in. Will definitely be back again for any future vehicle purchases.
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October 2023 by Kenneth Hough
I drove a buddy of mine from Bradenton FL he found a truck he liked. As we walked in the door and everyone was on point. Made you feel like you were friends for life. Didn't feel pressured. Everyone is professional and upbeat and willing to help you for all your needs. Nice large inventory and many nice looking rides to choose from. I would highly recommend anyone to go there if you're in the market for new transportation. ??
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October 2023 by Brian Ewen
Marcus was GREAT my sales guy!! All was good until got into finance office and I was charged for 2 products I did not know he was charging me for. Those products were Resist all sealant Package and Technology vehicle service contract. I took ONLY wheel and tire and the term can be shorted to 48 months, to bring the price down. Brian
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October 2023 by Rich Mancini
Salesman was a 10++. My only issue was that when the car arrived 2 weeks after ordering it and after the dealership gave me a written offer with my trade in value, they now said my car depreciated $500 even though I only drove my car an additional approximate 175 miles. After much discussion they agreed to give me a $275 credit, not the full $500. It was not my fault the car took 2 weeks to arrive. On top of that the dealership had me sign lots of papers with the very last document having the new value of my car. That should have been the first topic to discuss, not the last.
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October 2023 by Sally weber
Richard is a true professional. He answered all of my questions, took the time to show me vehicles that I was interested in and followed up with answers for all my questions. I have been purchasing vehicles for over 40 years, this has been the best experience I have had in all my dealings with dealerships. Thank you for your professionalism and support.
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September 2023 by Kaa824 M
Luis and Kristian took such great care of me and I loved talking with them. Also, Will in finance did a great job as well. I don't plan on going anywhere else for my vehicles. Also, this is my 3rd vehicle at Estero Bay!
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September 2023 by JoAnn Daniels
My service advisor Cardinal was amazing I can't give him enough praise for listening to my concerns about my vehicle, getting me in, confirming there was a problem and getting it repaired quickly. He is by far one of the best service advisors on staff.
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September 2023 by Neo
Richard Day was awesome!!!! He was patience and kind. He went above and below for us. He even went and got us a pizza for my family while we waited. This guy was the best salesman I have ever met. I will always get a car from him. You need to ask for him when you come here.
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September 2023 by Alex Santiago
From the moment we arrived to the signing of the contract it was a great experience. We were treated with respect, never rushed or pushed to by anything. Our sales person was amazing with details and information. And the sales manager really did right by us. So yea we will be buying again with them. Thank so very much.
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September 2023 by Jonny U.
Hello Esreo Bay,I leased 3 vehicles from the same salesman within a span of 7 years. Post Ian I decided to buy a vehicle from your lot which was actually a ford. At the time the vehicle wasn't on the lot for sale. The vehicle has had issues since I've left the lot.I contacted the sales rep and he informed me to bring it to ford. Now the warranty that I paid over 4000 dollars for won't pay for the repair. ?why would you sell me a warranty that only covers 20% of the work. reliance/endurance from what I gather. I require a carfax and prior ownership for my lawyer. I really hope that this vehicle was not owned by any employee in your w2 history or there will be damaging representation from you establishment. Jonny Uzzel
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August 2023 by Veronica N J Cohrs
I highly recommend Salesmen Chris Castillo…. Thank you so much for taking great care of me in the purchase of my new 2023 Traverse, built in my home state of Michigan! Thank you for all your personalized service and delivery to my home!! I’m so happy with this purchase and excellent customer service. Everyone was so friendly and helpful! Also, kudos to Blake, thank you for helping too!This GM (Exec) raised SE Michigan woman did a lot of shopping around, even considering going to Michigan to buy a new vehicle. Estero Bay Chevrolet is the best Chevrolet dealership in Southwest Florida in my opinion!!
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August 2023 by Michael Caruthers
My salesman Richard Day was excellent. He is very knowledgeable on Chevy trucks. His demeanor is an outstanding asset. He was not a pushy salesman. He helped me with my decisions that I made. Overall it made my buying experience one of my best. He made me feel like the old times when purchasing a vehicle. If not for Richard, I’m not sure I would have purchased. His assistant Sergio is a valuable asset. He was very knowledgeable about the electronics in my new high country. Thanks to these guys I am very satisfied with my purchase.
