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March 2024 by Angela Taylor
What an amazing experience. We shopped Express for my oldest daughter’s birthday. Storm and Koki the sales associates made this the best shopping trip we’ve had at this location. These young women were helpful, attentive, and down right pleasant to be around. I would recommend this store and if you are lucky enough to catch either one of these associates you’ll have a wonderful shopping experience.
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January 2024 by Lorena De carlo
So great
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December 2023 by Cara Tas
Gavin is supposedly the “manager” not only was he unhelpful he tried to steel MY REWARDS POINTS. Please someone who is really in charge talk to him!
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August 2023 by Domonique Carrillo
Is this place ever open? Seems like they only open when they feel like it. I dont understand.
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July 2023 by Heather Rice
Looks like there is always new staff in this location. The new store manager seems like she has no experience, extremely rude, and can never find sizes in this location. I wouldn’t even give them a one star.
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January 2023 by Michelle Smith
Very rude staff at the coconut point location in Estero, Florida. Bradley answered the phone and when I asked why the store wasn’t open (posted hours are 10a), he rudely said they were understaffed and had no manager. I politely said ok, just a heads up that your hours say 10a on Google, for people who are driving over here to shop. He hung up on me.
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December 2022 by Christian Holden
The store is so mismanage it operates on its own hours. Yesterday they were closed at 5:13 PM, on a Thursday… Today at 4:40 they were locked up tight with nobody home. Don’t waste your time driving to this one go to Fort Myers or go to Naples. We’re at least they stay open during business hours so that they can afford to pay employees that work there.
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December 2022 by buymytoasters
Pay your people more. Don't tell me your store is closed at 1pm on Dec 9th due to "staffing issues".
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December 2022 by Rachel Logan
I Stopped a few different times during the day on Black Friday and they never opened their store - if something comes up and you cannot open for the day (ok- things happen ) but at least make a sign outside for customers so they don’t continually keep stopping by. I could have made better use of my time
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November 2022 by Nina
Every time I walk in here, I am reminded why I don't shop at this location. They are notorious for horrible customer service. On today's visit, management and staff were sitting on top of the clothing gossiping around not acknowledging one person. This location has had the worst service and staffing for YEARS.
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June 2022 by Cx Xx
ehhh its a little pricey
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April 2022 by MARY HUNTER
First of all. My opinion about Express in coconut , I was an employee there. The store manager that was there name Eliar. He was very excellent store manager . And the store manager you have at the present time her name is Adrian. Very rude and nasty to me. I recommend to replace her and get someone I love shopping at Express in coconut. But not with that store manager. Very helpless.
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January 2022 by M M
Went in for the first time at this location and the gentlemen working was very helpful and friendly. Always have liked Express and it makes it even better when the staff is friendly.
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July 2021 by M F
Went in for the first time at this location and the gentlemen working was very helpful and friendly. Always have liked Express and it makes it even better when the staff is friendly.
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December 2020 by Snooki Bear
❤it has everything i needed
