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September 2023 by romina ravenna
Charles was an excellent agent to work with. He did an outstanding job with the entire process, and made us feel extremely comfortable and happy throughout the car buying experience. Michael the sales manager was fantastic all in all it was a great buying experience price and customer service is outstanding.
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September 2023 by Yuri CABRERA
I want to thank Randy and the all team of Hertz car sales after a long journey looking for a car i finally found the right place they not overpriced and they are super fare with the dealer fees also they .have an excellentcustomer service highly recommend thank you Randy , Mike
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August 2023 by D P
Great selection of quality cars...no haggling. Randy and Chuck are great salesmen and have helped us a lot with our shopping
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July 2023 by Robert Leidel
Charles (Chuck) was an excellent agent to work with. He did an outstanding job with the entire process, and made my wife and I extremely comfortable and happy throughout the car buying experience. He sent me photos and even test drove the car himself before I made the trip, which really helped clarify expectations for the car. 10/10 I will buy from Chuck again
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July 2023 by Lynn K
Mike Viau helped me with finding the vehicle I viewed online and helped me understand all the features that the vehicle has. I test drove several that I had previously viewed online and he was so very pleasant and helpful. Great service and very helpful and informative.
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June 2023 by Esquire Hayes
Was here last week just to look at a few cars Hertz had on the lot and Mike couldn’t have made my experience any better! Mike was very knowledgeable and professional and made the whole experience very pleasant. I highly recommend Mike if you’re looking for a professional salesman! I didn’t feel pressured at all into buying anything, he took his time with me to make sure my family and would get what we want and need. I will definitely be returning to do business with Mike.
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April 2023 by James Guglielmo
I don’t usually ever leave reviews on businesses but the experience my wife and I just had was the worst experience from start to finish in trying to buy a vehicle.First I saw the car I was looking for priced at a price I was ok paying. I set the appointment to see it and I get there and the sales person was a no show. Not a huge deal because their was another salesman to help show the car.The reason why I drove down the day I did was because I was told by a salesman on the phone that I can buy the vehicle that day. After I left I got a call and was told I could not buy because it was not cleaned yet. I was ok with that because I was told I could buy over the weekend. On sat two weeks ago I was told I now can’t buy because it needs to go through inspection.Ok still not a huge deal. Now we get a call a week later saying car is ready we jump in the car drive an hour to the dealership for the second time and 10 min before I get there I was told I can’t buy it because inspection was not done. Now we wasted 2 hours driving .Fast forward to today I was told car is done we get babysitting for the second time we go down to buy the car and the store manager just jumped the price 3500 more than the price the sales person gave me. He did nothing didn’t care and told me cars go up in price . Worst experience of a company not sticking to a price they wrote on paper and not telling me that they suddenly raised the price. Store manager did nothing and offered nothing. Buyer be careful price may jump day to day.
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March 2023 by Mary Jean Ziska
Mike Viau was fantastic! He was patient, professional, knowledgeable and very helpful! I lost my 2003 Saturn Vue in Hurricane Ian and my Father in July of 2022 - have never had to buy a car on my own and Mike was understanding helpful and his advice and knowledge about all the various vehicles was outstanding! I was actually taking notes! I would highly recommend him and Hertz car sales of Bonita Springs for purchasing your next vehicle!
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February 2023 by Darrin B.
I recently had to do something that most of us hate doing, buying a car. We all dread the haggling over price not wanting to get screwed or of being taken advantage.My GF found this place for me and i was quickly surprised at the lower than dealership prices from the start. Their policy is "No Haggle and no hidden fees". The staff are all on salary, so they don't care if you buy the most expensive or the least expensive vehicle. They just want you happy, imagine that!!The vehicles are almost totally from their rental fleet, so they have been well taken care of regarding the scheduled maintenance and up-keep. Everything is very transparent and up-front.The financing person also is salary so they have no incentive to up-sale you. The work with several banks so they get you the best rate.All in all, it was a very pleasant experience for me and I love my "new to me" car.
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November 2022 by Florida Gary 711
I had last week given them a review of 1 because I was very disappointed in them advertising cars they didn't have and really didn't seem to know when they would really be there if EVER.My neighbor wanted a car and they looked to have what she wanted. I gave them another chance without telling them that I was the guy who had just given them a 1 rating last week.I dealt with a fine young man, Edwardo, and he had 2 cars in stock that Mary was interested in. We actually purchased one that had just came in and was not yet on the website. It was painless and no surprises. Just like other experiences I have had with Hertz before. No hidden fees or gimmicks. Just the way it should be. Edwardo went to the car after the sale and helped Mary set up her Bluetooth and her phone synced to the car. That's service
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November 2022 by christopher candaffio
Found a car we planned to buy. Called sales person first thing this morning to say we re on our way with plates and a check and when we arrived he was selling the car to someone else. Unbelievable but true. During this horrific time after hurricane Ian an losing our home and cars, and driving many miles to get to Hertz Bonita Springs, this is the way they do business. Beware of the treatment you will receive when shopping there. Unprofessional and unscrupulous. I would give them zero stars if possible. I’m sending this from another’s computer since ours was lost in the flooding. Shame on you!
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July 2022 by nebil hussen
Charles Nunley Thank you so much for answering all of my questions honestly, I'm happy with the car I purchased.
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June 2022 by Zac Conn
Bought a 2020 Malibu from here and I haven't had a better car buying experience! Everyone was so helpful and kind and they made sure I came out with a good deal and took care of everything. Smooth process from start to finish. Ricky was my sales rep and he was super caring and professional and ensured my every need was taken care of. Ramon and Tom were also extremely helpful. There was a crack in my windshield that I noticed after purchasing and they said they would have a windshield guy come out to my house to fix it free of charge! My girlfriend bought from here as well a few years ago from Ricky as well. I highly recommend these guys if you're looking to buy a vehicle without getting screwed like you would at a traditional dealership. Thanks guys!
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June 2022 by Shelby Vick
I went to Hertz after finding a car on their website I could not find anywhere else. Chuck and Tom took great care of my needs but allowed me time to think. No hassle, no haggle. A day later I closed the deal with Chuck and Lance, both incredibly professional, kind, and aware of my needs. I give this dealership 5 stars. Clean building, nice lot, good array of vehicles, and the sweetest most professional staff!
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June 2022 by Jayant Madan
Purchased a vehicle from hertz and it was a smooth experience. Charles was there to greet us and he was extremely helpful and so laid back. Didn’t feel pushed or forced to buy and was there to answer any questions I had then when it came to the buying. I also love the fact that they give you space and time to look over your options. Lance the finance manager was awesome as well and walked us thru all the options and didn’t push any warranty or up selling on us when it came to signing. Highly recommended.
